Senior Strategic Communications Specialist

FedEx Freight; Memphis (TN); On-site; USD 64,000 - 86,000; Full time

Job summary

FedEx Freight in Memphis, TN seeks a seasoned communications professional to develop and implement strategies that raise brand awareness across audiences and boost employee engagement.

You will craft internal and external narratives, influence executive tone, coordinate with SMEs, and report results to senior leadership while ensuring compliance with policies. This role requires collaboration, discretion, and the ability to manage multiple projects in a fast-paced corporate environment.

Qualifications

• Bachelor’s degree and three years’ agency/in-house public relations or communications experience; corporate environment preferred.
• Communications planning and project management experience.
• Relationship management with external agencies, vendors, clients or partners.
• Excellent organizational, creative and human relations skills.
• Proven communicator with excellent written and verbal communication skills.
• Comprehensive knowledge of Microsoft.
• Working knowledge of intranet and major social media platforms favored.

Responsibilities

• Develop and implement internal and external communications strategies to boost brand awareness and employee engagement.
• Draft, adapt and share narratives; influence executive tone across channels.
• Present plans to senior leadership; execute tactics and report performance results.
• Research opportunities and determine appropriate messaging across initiatives.
• Consult with SMEs to align messages with company programs.
• Proofread, edit, and obtain approvals before execution.
• Track metrics and program performance for future initiatives.
• Support crisis communications; respond to media inquiries.
• Assist with public relations strategy and provide communications counsel.
• Comply with laws, regulations and company policies; perform other duties as required.

Skills

Communications planning

Project management

Relationship management

Written and verbal communication

Confidentiality

Teamwork

Microsoft Office

Education

Bachelor's degree in Communications/PR/Marketing/Journalism/English or related field

Tools

Microsoft Office

Job description

FedEx Freight in Memphis, TN seeks a seasoned communications professional to develop and implement strategies that raise brand awareness across audiences and boost employee engagement.

You will craft internal and external narratives, influence executive tone, coordinate with SMEs, and report results to senior leadership while ensuring compliance with policies. This role requires collaboration, discretion, and the ability to manage multiple projects in a fast-paced corporate environment.