Senior Strategic Account Manager

TÜV SÜD; Wakefield (MA); On-site; USD 120,000 - 180,000; Full time

Job summary

TÜV SÜD America Inc. is seeking a Senior Strategic Account Manager to drive growth within strategic enterprise accounts. You will identify opportunities, build executive-level relationships, and coordinate across TÜV SÜD service lines to increase market share and share of wallet.

You will lead complex sales pursuits, manage multi-site opportunities, and guide RFQs/RFPs while collaborating with Sales, Operations, Technical Management, Marketing, and Business Development teams.

Qualifications

• Bachelor’s degree in Business, Engineering, Operations, or a related field.
• 10+ years of B2B sales experience with large enterprise opportunities.
• Experience selling management system certification, auditing, testing, inspection, or related services is preferred.
• Proven ability to navigate complex organizations with multiple stakeholders, decision-makers, and buying centers.

Responsibilities

• Develop and execute strategic account plans for enterprise organizations to expand share of wallet.
• Identify and pursue new business opportunities through prospecting, networking, and events.
• Build relationships with executive leadership across procurement, quality, sustainability, cybersecurity, and operations.
• Lead large RFQs, RFPs, and multi-site opportunities with cross-functional teams.
• Maintain a robust pipeline with accurate CRM-based forecasting and activity documentation.
• Represent TÜV SÜD at meetings, industry events, and conferences.

Skills

Strategic account planning

Business development

Executive communication

Negotiation

Relationship-building

CRM knowledge

Education

Bachelor's degree in Business/Engineering/Operations

Tools

CRM software

Job description

At TÜV SÜD Group we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD Group.

Reporting to the Business Assurance Sales Manager, the Senior Strategic Account Manager is responsible for identifying, developing, and expanding strategic enterprise accounts within TÜV SÜD's Business Assurance Division. This role focuses on generating new business opportunities, building executive-level relationships, and developing long-term partnerships with large national and global organizations. You will serve as a trusted advisor to customers while working across TÜV SÜD service lines to increase market share, expand share of wallet, and support sustainable enterprise growth.

Your Tasks

• Develop and execute strategic account plans for targeted enterprise organizations, including multi-year growth strategies designed to expand TÜV SÜD's share of wallet across management system certification and related Business Assurance services.
• Identify, develop, and pursue new business opportunities through prospecting, networking, industry events, referrals, market intelligence, and other self-sourced business development activities.
• Build and maintain relationships with executive leadership and key stakeholders across procurement, quality, sustainability, cybersecurity, environmental, operations, and other relevant functions within complex customer organizations.
• Identify competitive takeaway and customer transition opportunities from existing certification providers and lead complex sales pursuits involving multiple service lines, regions, stakeholders, and buying centers.
• Lead large RFQs, RFPs, strategic proposals, and multi-site opportunities while coordinating with Sales, Operations, Technical Management, Marketing, Business Development, and other internal teams to support successful customer acquisition and implementation.
• Develop and maintain a strong pipeline of strategic opportunities sufficient to achieve annual growth targets while ensuring accurate opportunity management, sales activity documentation, and forecasting within CRM systems.
• Represent TÜV SÜD at customer meetings, industry associations, conferences, and trade events while ensuring sales activities comply with applicable TÜV SÜD procedures, accreditation requirements, and certification scheme rules.

Your Qualifications

• Bachelor's degree in Business, Engineering, Operations, or a related field preferred.
• Minimum of 10 years of business-to-business sales experience, with demonstrated success developing, negotiating, and closing large enterprise opportunities.
• Experience selling management system certification, auditing, testing, inspection, compliance, or related professional services; experience within the Testing, Inspection and Certification (TIC) industry is preferred.
• Proven ability to generate and develop self-sourced opportunities and navigate complex organizations involving multiple stakeholders, decision-makers, and buying centers.
• Strong strategic account planning, business development, presentation, negotiation, relationship-building, and executive communication skills.
• Experience leading enterprise RFPs, multi-site certification pursuits, and/or managing global or multi-regional customer relationships is preferred.
• Experience supporting customers within industries such as automotive, aerospace, manufacturing, semiconductor, electronics, cybersecurity, sustainability, or supply chain, along with experience using CRM tools for pipeline management and forecasting.

Additional Information

• Travel is required as necessary to support customer development, strategic account activities, industry events, and customer meetings.
• This role may support national and global customers and requires effective collaboration across multiple TÜV SÜD regions, business units, and service lines.
• All sales activities must be conducted in accordance with applicable TÜV SÜD procedures, accreditation requirements, and certification scheme rules.
• Additional responsibilities may be assigned based on business needs and organizational priorities.

Equal Opportunity Employer - Disability and Veteran

TÜV SÜD America, Inc. is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity and expression, age, physical or mental disability, veteran status and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program.

Work Area: Sales, Customer Services & Training Management

Country/Region: United States

Job Location: Wakefield

Working Model : Home-Office

Employment Type: Full time / regular

Company: TÜV SÜD America Inc.