Senior Strategic Account Manager

Spectrio; Tampa (FL); Hybrid; USD 140,000 - 170,000; Full time

Benefits offered by this job

Remote work flexibility

Internet allowance

PTO accrual after 30 days

10 paid holidays per year

Medical insurance options

Life insurance

Short-term disability

Employee Assistance Program

Job summary

Spectrio, headquartered in Tampa, FL, seeks a Senior Strategic Account Manager to sustain and grow relationships with key customers nationwide. The role emphasizes achieving sales targets, coordinating cross-functional teams, and expanding service adoption across Spectrio’s digital signage solutions.

Candidates should have a track record of exceeding goals, plus experience navigating technology landscapes between marketing and IT teams.

Qualifications

• Bachelor's Degree in Business Administration, Marketing, or related field.
• 5+ years of senior account management sales experience.
• Experience selling in the technology landscape between marketing and IT teams.
• Track record of hitting and exceeding goals.
• Proficiency with Salesforce and NetSuite preferred.
• Meets assigned profitability expectations and strategic objectives.

Responsibilities

• Establish productive, professional relationships with key personnel in assigned customer accounts.
• Coordinate involvement of support, service, and management resources to meet objectives.
• Meet targets for profitable sales volume and strategic objectives.
• Lead a joint company-strategic account planning process for 1-3 years.
• Assess, clarify, and validate customer needs ongoing.
• Lead solution development addressing customer needs with necessary personnel.
• Call on existing clients to sell additional Spectrio services.
• Bolster pipeline through prospecting and best practices with the team.
• Drive a sales process to achieve monthly and quarterly goals.
• Prospect to supplement leads from Client Care Specialists.
• Perform other duties as assigned.

Skills

Strategic accounts

Sales leadership

Sales process

Cross-functional

Salesforce

NetSuite

Negotiation

Communication

Education

Bachelor's degree in business

Tools

Salesforce

NetSuite

Job description

All Jobs > Senior Strategic Account Manager

As a leading provider of comprehensive digital signage solutions, Spectrio empowers clients to transform their business locations into modern, dynamic destinations for customers and employees.

Headquartered in Tampa, Florida, and serving more than 150,000 global client locations across industries including automotive, healthcare, and financial services, Spectrio consistently ranks among the fastest-growing and largest companies in the Tampa Bay area.

As part of the Tampa Bay Business Journal’s “Fast 50” and “Tampa Bay 200,” as well as being honored 11 times on the Inc. 5000. Spectrio’s digital signage software has received praise for its features and ease of use by reviewers on Capterra and G2, as well as winning multiple awards for creative content, technology, and innovation!

This position is open to external candidates in Florida, North Carolina, or Texas and offers the flexibility of remote work. Internal candidates are also encouraged to apply.

Primary Objective:

The Senior Strategic Account Manager maintains and expands relationships with strategically critical customers. The Senior Strategic Account Manager is responsible for achieving sales quota and assigned strategic account objectives. The Senior Strategic Account Manager represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company.

Responsibilities include:

• Establishes productive, professional relationships with key personnel in assigned customer accounts.
• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts
• Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
• Call on the existing client base to sell additional Spectrio services.
• Leverage prospecting skills to bolster pipeline with additional leads, all the while contributing to best practices to support the success of your greater Spectrio team.
• Drive an effective sales process to achieve monthly and quarterly sales goals.
• Actively prospect to supplement the lead flow provided by a dedicated team of Client Care Specialists.
• Perform other duties as assigned.

Requirements

• Bachelor's Degree in Business Administration, Marketing, or other related field is required.
• 5+ years’ senior account management sales experience.
• Experience selling in the technology landscape working between both marketing and information technology teams.
• A track record of hitting and exceeding goals.
• Proficiency with Salesforce and NetSuite preferred.
• Meets assigned expectations for profitability.
• Achieves strategic customer objectives defined by company management.
• Completes strategic customer account plans that meet company standards.
• Maintains high customer satisfaction ratings that meet company expectations.

Remote Work & Benefits at Spectrio

• Work From Home - Remote Culture
• With an Internet Allowance per month
• Vacation/Personal Time: Prorated PTO that accrues per pay period after 30 days of employment.
• 3 Years of Service: 15 days per year.
• 3-5 Years of Service: 17 days per year.
• 5+ Years of Service: 20 days per year.
• Paid Sick Leave: All employees accrue up to 40 hours (5 days) of sick time per year.
• Company Paid Holidays: 10 observed holidays per year
• Medical Insurance: Three plan options (Low HSA, Mid, and High Plans) Dental Insurance: High and Low PPO plan options & Vision Insurance.
• Basic Life Insurance: $50,000 policy, 100% employer-paid.
• Short-Term Disability: 100% employer-paid; covers 60% of weekly salary for up to 26 weeks.
• Voluntary Benefits: Optional purchase of Voluntary Life/AD&D, Long-Term Disability, Accident, Critical Illness, and Hospital Indemnity.
• Pet Benefits Plan
• Employee Assistance Program (EAP): Confidential 24/7 support

Spectrio is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, creed, marital status, pregnancy, disability, national origin, sexual orientation, gender identity, veteran status, or any other protected category.To ensure candidate authenticity and data security during remote interviews, Spectrio may request visual photo identification verification during virtual meetings.