Senior Strategic Account Director

BioIVT; United States; Hybride; USD 150 000 - 230 000; Plein temps

Avantages offerts par ce poste

Comprehensive medical coverage

HRA/HSA contributions

Dental coverage

Vision coverage

Life & disability insurance

401(k) with employer match

Tuition reimbursement

Paid time off

Résumé du poste

BioIVT in the United States is seeking a Senior Strategic Account Director to lead strategic customer relationships, drive revenue growth, and develop account plans across the North American market.

The role requires building executive-level presentations, forecasting demand, negotiating contracts, and coordinating with operations to optimize delivery and service. You will join a fast-paced, growth-focused team with strong benefits and impact opportunities.

Qualifications

• Seven years of proven success in Sales and at least 3 years in key account management.
• Experience leading cross-functional initiatives and influencing without authority.
• Strong track record of managing large accounts and driving growth.

Responsabilités

• Develop trusted advisor relationships with strategic customers and BioIVT stakeholders.
• Expand existing relationships by delivering solutions aligned with customer objectives.
• Maintain and enhance technical knowledge of BioIVT products and market trends.
• Develop account business plans, monitor progress, and exceed sales and margin goals.
• Provide accurate demand forecasting and actionable insights.
• Deliver executive-level sales presentations and conduct business reviews.
• Collaborate with Operations and Client Services to optimize distribution and service.
• Negotiate pricing and contract terms with final approvals from leadership.
• Drive new contracts and celebrate revenue growth across strategic accounts.

Connaissances

Account management

Sales leadership

Strategic planning

Negotiation

Relationship building

Forecasting

Communication

Travel readiness

Formation

Bachelor's degree in science/related field

MBA preferred

Outils

Microsoft Office (Word, Excel, PowerPoint)

Power BI

SFDC / CRM

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Senior Strategic Account Director

US

HOW WE GOT HERE

For more than 40 years, BioIVT has evolved from a specialized biospecimen provider into a global partner to life science and diagnostic organizations. Our growth has been shaped by a consistent focus on helping researchers access the high-quality biospecimens, primary cells, ADME-Tox products, and research services they need to advance discovery, development, and medical progress.

What has remained constant throughout that history is our mission: to enable smarter science and accelerate medical breakthroughs that enhance and extend lives. Every BioIVT team member contributes to that mission, whether supporting a donor center, laboratory, commercial team, or corporate function. For employees, this means joining a company where scientific quality, operational excellence, compliance, collaboration, and customer focus all come together to support work that matters.

The Senior Strategic Accounts Director is responsible for developing and managing account relationships with identified strategic customers. This role involves building and maintaining strong relationships with key clients, identifying client needs and presenting tailored solutions. The Senior Strategic Accounts Director will be directly responsible for driving sales, including prospecting, pipeline development and deal closure, developing strategy, achieving customer satisfaction and driving incremental revenue growth across the strategic accounts.

This includes, but is not limited to, developing deep customer knowledge and understanding of partnership elements, defining strategic growth opportunities, and driving results through strong communication, customer support, contract negotiation, ongoing account and progressive business development resulting in double digit growth in BioIVT business annually

This role is considered an important member of the North American Sales Leadership Team and must have the vision, drive, and interpersonal skills to succeed in a fast paced, transformational environment.

Key Responsibilities:

• Develop a trusted advisor relationship with Strategic customer partners and internal BioIVT stakeholders to build and maintain long-term relationships with portfolio of assigned accounts, consistent with BioIVT’s long-term account strategy.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Maintains and constantly enhances technical knowledge on product lines while consistently staying abreast of and communicating customer insights, market trends, and competitive actions.
• Develops a business plan for each assigned account; monitors and reports progress and develops and implements tactics to exceed sales and margin goals. Take corrective action when needed to ensure that goals are met.
• Provides timely and accurate demand forecasting, anticipating changes based on understanding of customer needs.
• Develops and delivers executive level sales presentations and conducts business reviews with clearly defined action plans to drive mutual accountability with the customer.
• Works with Operations and Client Services in developing the most effective distribution and inventory management system and procedures to service key accounts.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Negotiate pricing and contract terms with customers, acting upon final approval from the Regional Sales Leader in partnership with Finance and Commercial Contracts teams.
• Responsible for gaining new contracts and driving all associated activity to implement the strategy related to those contracts, influencing others without authority.
• Deploys keen negotiation skills to close business that results in selling value-added products and services to customers and provides profitable sales growth.
• Other duties may be assigned as the need arises.

Educations & Experience:

• Bachelor’s degree in science (Ph.D. is preferred), Business, Marketing and/or related field. MBA preferred.
• A minimum of seven years’ proven track record of success in Sales and a minimum of 3 years’ experience in key account management.
• Strong track record in leading laterally, building relationships and influencing without authority to accomplish business initiatives on behalf of customers.
• Proven success in managing large accounts and segments of business.

Knowledge, Skills, Abilities

• High level of intensity, enthusiasm, and professionalism.
• Strong executive presence and high degree of self-awareness.
• Ability to quickly evaluate situations and take direct appropriate actions to resolve issues.
• Well-founded and practiced formal problem-solving skills.
• Assertive self-starter who can operate effectively in a constantly changing environment.
• Sound business acumen, analytical and sales selling skills.
• Strong growth mindset and strategic prowess.
• Well-developed verbal and written communication capabilities to prepare and deliver customer and internal communication as well as presentations to a variety of audiences.
• Solid organizational skills, with experience drafting and negotiating various types of contracts.
• Advanced level skills in Microsoft Office suite (Word, Excel, PowerPoint, Power BI, SFDC, etc.)
• Ability to travel up to 75% of time.

ALSO TRUE OF THE RIGHT PERSON

• You are mission-driven and take pride in contributing to work that helps advance science, medical progress, and better outcomes.
• You value collaboration and build trusted relationships by being respectful, responsive, and solutions-oriented.
• You bring a strong sense of ownership and accountability, following through on commitments and taking pride in the quality of your work.
• You are comfortable working in a fast-paced, growing organization where priorities can shift and good judgment, flexibility, and communication matter.
• You care about doing things the right way, with consistency, integrity, attention to detail, and respect for quality and compliance.
• You are curious, open to feedback, and committed to continuous improvement in how we work, learn, and grow together.

WHAT WE OFFER

• Comprehensive medical coverage with PPO/HRA and HDHP/HSA plan options.
• Company-funded HRA or HSA contributions, depending on the medical plan elected.
• Prescription drug coverage, virtual care through MDLIVE, and preventive care
• Dental coverage through Cigna and vision coverage through VSP.
• Company-paid life, AD&D, short-term disability, and long-term disability coverage.
• Flexible spending account options, including healthcare, limited purpose, and dependent care FSAs.
• 401(k) retirement plan with employer Safe Harbor matching contributions.
• Tuition reimbursement to support continued learning, professional growth, and career development.
• Paid time off, company-paid holidays, employee assistance resources, travel assistance, and voluntary benefit options.

EQUAL OPPORTUNITY AND BELONGING

At BioIVT, our mission to enable smarter science and accelerate medical breakthroughs is strengthened by the people who bring that work to life. We are committed to building a workplace where employees are treated with fairness, respect, and dignity, and where different experiences, perspectives, and ideas help us better serve our customers, partners, donors, and one another. BioIVT is proud to be an Equal Opportunity Employer and welcomes qualified applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law. We are proud to be an Equal Opportunity Employer.