Senior Store Manager- Sales

Mattress Firm; Outlet (PA); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

401(k) with employer matching

Get paid on-demand

Employee discounts on sleep products

Job summary

Mattress Firm seeks a Senior Store Manager to lead the Mattress Firm vision, drive sales performance across multiple stores, and ensure an engaging in-store experience for customers. You will oversee merchandising, programs, and KPI results while guiding teams to put customers first.

You will collaborate with the field, participate in staffing and hiring, and drive training and development to maintain high standards and company policies. Benefits include 401(k) matching and uncapped commissions.

Qualifications

• Previous retail store management experience is preferred.
• Ability to drive sales performance and KPIs.
• Strong coaching and development skills.

Responsibilities

• Drive individual and team sales performance and KPIs.
• Train and coach store employees in sales and operations.
• Create an environment where customers are at the center and have an exceptional experience.
• Communicate with field teams to address concerns and questions.
• Assist in multi-store staffing, interviewing and hiring.
• Develop skills through training and company-led activities.
• Manage store staffing schedules and reconcile punches.
• Achieve or exceed store financial targets through strong execution and service.
• Ensure merchandising, marketing and POP standards are followed.

Skills

Sales leadership

Team management

Customer service

Job description

Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience. This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match.

Job Details:

The Senior Store Manager leads the Mattress Firm vision, company initiatives and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. The role is responsible for leading selling programs, driving related KPI results in multiple store units and supporting the omni-channel experience. The Senior Store Manager ensures teams always put the customer at the center and create a compelling and engaging environment for Mattress Firm team members.

• Drive individual and team sales performance and KPIs

• Train and coach store employees in sales, product knowledge and operating activities, providing constructive feedback; annual performance reviews and Individual Development Plans

• Create an environment where customers always at the center and have an exceptional experience

• Communicate professionally and regularly with field employees (Distribution Center, District Manager, Regional VP, etc.) to address immediate concerns and questions

• Assist in multi-store staffing, interviewing, and hiring qualified candidates

• Continue to develop skills, competencies, product knowledge through assigned course work, training, and other company led activities.

• Conduct workforce management activities (store staffing schedule, reconciling punches etc.), utilizing Operations team support and tools

• Achieve or exceed individual store financial targets through effective execution and customer service at the store level

• Ensure store execution of product merchandising, marketing, and POP standards

• Ensure company policies, including appearance and functionality standards, and state regulations are followed

• Partner with marketing to plan, implement and monitor assigned store’s social media strategy to positively impact brand awareness and increase sales

• Lift or move 50+ pounds.

Benefits Included:

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Compensation:

Competitive pay range of pay range of $70,000-85,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

*Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EOE/Vet/Disability

Mattress Firm is accepting applications until: 09/30/2026.

Diverse Candidates are Encouraged to Apply.

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

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