Senior Store Manager, Gaming & Guest Experience

GameStop Corp.; Massapequa (NY); On-site; USD 32,000 - 43,000; Full time

Job summary

GameStop Corp. in Massapequa, NY, seeks a Store Manager to lead all aspects of store operations, drive guest service, and promote a sales culture through knowledge of video games and the buy/sell/trade model.

The role emphasizes coaching, inventory control, and a strong customer focus in a fast-paced retail environment. You will supervise a retail team, recruit and train associates, manage scheduling and payroll, handle inventory and loss prevention, and ensure an organized, welcoming store that

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years of age.
• High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 1 year of retail management experience required.
• At least 3 years of retail sales, guest service, and/or management/leadership experience preferred.
• Video game knowledge preferred.

Responsibilities

• Lead in a multiunit capacity and manage store operations.
• Provide and model best-in-class guest service and greet guests.
• Support the store environment including visual and operational elements.
• Process guest purchases/returns using POS and ensure top guest service.
• Recruit, interview, hire, and develop associates.
• Schedule staff and manage payroll and time off.
• Ensure store assets through inventory control and loss prevention.
• Lead team to meet sales, profit, and shrink goals.
• Adhere to company policies and procedures.
• Maintain store cleanliness and organization.

Skills

Retail management

Guest service

English communication

Team leadership

Education

High school diploma or equivalent

Degree preferred (associate or bachelor in business/marketing/merchandising)

Tools

POS system

Job description

GameStop Corp. in Massapequa, NY, seeks a Store Manager to lead all aspects of store operations, drive guest service, and promote a sales culture through knowledge of video games and the buy/sell/trade model.

The role emphasizes coaching, inventory control, and a strong customer focus in a fast-paced retail environment. You will supervise a retail team, recruit and train associates, manage scheduling and payroll, handle inventory and loss prevention, and ensure an organized, welcoming store that