Senior Store Leader: Growth, Coaching & Customer Experience

Crate and Barrel; New York (NY); On-site; USD 60,000 - 75,000; Full time

Job summary

A leading home goods retailer is seeking a Senior Assistant Store Leader in New York, NY. This role involves managing a team to achieve sales goals and ensuring excellent customer service. The ideal candidate should have over 3 years of retail leadership experience and strong communication and problem-solving skills. Responsibilities include overseeing store operations, coaching team members, and fostering a collaborative work environment. A full-time flexible schedule, including nights and weekends, is required for this position.

Qualifications

• 3+ years customer service or retail leadership experience.
• Ability to work full-time flexible schedule including nights, weekends, and holidays.
• Required to interact with customers and coach associates on the sales floor.

Responsibilities

• Manage and direct a team of Assistant Store Leaders and Team Leaders.
• Oversee total store operations to enhance customer experience and profitability.
• Ensure department is fully staffed and assess associate performance.

Skills

Strong communication skills

Organizational skills

Problem solving skills

Delegation skills

Teamwork culture building

Tools

Microsoft Office

Google applications

Job description

A leading home goods retailer is seeking a Senior Assistant Store Leader in New York, NY. This role involves managing a team to achieve sales goals and ensuring excellent customer service. The ideal candidate should have over 3 years of retail leadership experience and strong communication and problem-solving skills. Responsibilities include overseeing store operations, coaching team members, and fostering a collaborative work environment. A full-time flexible schedule, including nights and weekends, is required for this position.