Senior Store Leader: Elevate Customer Experience

Bunnings Group; Glendale, Northern (AZ, KY); Hybrid; USD 43,000 - 47,000; Full time

Benefits offered by this job

Team discount

Free OnePass membership

Exclusive member benefits

12 weeks parental leave

Festive gifts

Cafe discounts

Travelling store opportunities

Job summary

Bunnings Group in the United States is hiring a Senior Supervisor to lead daily store operations and shape the customer experience. You’ll work with the leadership team to keep the store safe, well-stocked and ready for customers, while developing your leadership skills and helping your team succeed.

This full-time role requires flexibility across morning, day and evening shifts, a rotating roster, and a hands-on, customer-focused approach. You’ll earn an adult pay rate of $31.93 per hour.

Qualifications

• Experience in retail or customer-facing leadership or supervisory role.
• Strong communication and teamwork skills.
• Availability to work across a rotating roster, including opening and closing shifts.
• Ability to lead by example and coach staff.
• Focus on safety and creating a positive environment for team and customers.

Responsibilities

• Lead from the front, creating a welcoming, safe and well-presented store environment.
• Support day-to-day store operations, including opening/closing and site leadership.
• Coach and guide team members to deliver knowledgeable and helpful service.
• Maintain smooth operations through workforce planning, stock flow and replenishment.
• Drive a strong safety culture and support team wellbeing.
• Resolve customer queries practically to build trust and loyalty.
• Identify better ways of working and support rollout of new tools and processes.
• Onboard and develop team members, supporting their growth and confidence.

Job description

Bunnings Group in the United States is hiring a Senior Supervisor to lead daily store operations and shape the customer experience. You’ll work with the leadership team to keep the store safe, well-stocked and ready for customers, while developing your leadership skills and helping your team succeed.

This full-time role requires flexibility across morning, day and evening shifts, a rotating roster, and a hands-on, customer-focused approach. You’ll earn an adult pay rate of $31.93 per hour.