Senior Steward & Guest Experience Lead

Callaway Resort & Gardens; Pine Mountain (GA); On-site; USD 17,000 - 28,000; Full time

Job summary

Callaway Resort & Gardens seeks a service‑oriented team member to support multiple venues and outlets across the property. You will assist culinary staff with kitchen cleanliness and uphold grooming standards while maintaining a flexible schedule for days, nights, weekends, and holidays.

A strong focus on guest service and safety is essential. Responsibilities include leading a team when needed, resolving guest issues calmly, attending trainings, and complying with Callaway standards to ensure

Qualifications

• Stewarding/cleaning background is a plus.
• Experience with food and beverage or resort/hotel back-of-house is a plus.

Responsibilities

• Motivate and lead a team to deliver guest service.
• Resolve guest issues calmly and effectively.
• Maintain high standards of personal appearance and grooming.
• Assist culinary staff with kitchen cleanliness.
• Attend meetings and trainings as required.
• Comply with safety standards and regulations.

Skills

Lead a team

Guest service

High-pressure environments

Active listening

Education

Steward/cleaning background

Truck driving experience

Job description

Callaway Resort & Gardens seeks a service‑oriented team member to support multiple venues and outlets across the property. You will assist culinary staff with kitchen cleanliness and uphold grooming standards while maintaining a flexible schedule for days, nights, weekends, and holidays.

A strong focus on guest service and safety is essential. Responsibilities include leading a team when needed, resolving guest issues calmly, attending trainings, and complying with Callaway standards to ensure