Senior Staff Representative - Quality Assurance, On-Wing Maintenance Surveillance

United Airlines; Dulles Town Center (VA); Remote; USD 87,000 - 120,000; Full time

Job summary

An established industry player is looking for a dedicated quality assurance professional to join their Technical Operations team. This remote role offers the opportunity to ensure the highest standards in aircraft maintenance and safety. With a focus on compliance and continuous improvement, you will conduct audits, lead investigations, and provide regulatory guidance. This position not only offers a competitive salary but also a range of top-tier benefits, including travel opportunities and professional development. Join a team that values your expertise and passion for aviation while making a significant impact in the industry.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Flight Privileges

Employee Assistance Program

Qualifications

• 5-7 years in aircraft maintenance and quality assurance.
• Strong communication and leadership skills required.

Responsibilities

• Conduct audits and compliance assessments.
• Prepare audit reports for senior leadership.
• Travel 40-50% for on-site quality oversight.

Skills

Aircraft Maintenance

Quality Assurance

Regulatory Compliance

Root Cause Analysis

Communication Skills

Education

Bachelor’s Degree in Technical Field

FAA Airframe and/or Powerplant Certificate

Advanced Degree (Preferred)

Tools

Microsoft Office

Job description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

Find your future at United!

We’re reinventing what our industry looks like and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a broad spectrum of experience and skills to lead the way forward.

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Create what’s next with us. Let’s define tomorrow together!

At United, we operate some of the world's best aircraft. Our Technical Operations team comprises aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams, ensuring they’re well-equipped and ready to transport our customers to their desired destinations. If you’re prepared to work on our planes, join our Tech Ops experts and help keep our fleet in top condition.

Key Responsibilities:

• Conduct internal and external audits and compliance assessments
• Investigate non-compliance events, perform root cause analysis, and implement corrective actions
• Prepare and present audit reports and findings to senior leadership
• Provide regulatory guidance to cross-functional teams
• Represent United at FAA and industry meetings, supporting continuous improvement initiatives
• Assist with voluntary self-disclosures and FAA Letters of Investigation
• Travel 40-50% to domestic and international sites for on-site quality oversight

Note: This is a remote position with a 50% travel requirement. While the role is fully remote, we prefer candidates based near one of our hub locations: San Francisco, Los Angeles, Chicago, Denver, Newark, or Washington D.C. (IAD)

Qualifications

What's needed to succeed (Minimum Qualifications):

• Bachelor’s degree in a technical, safety, or aviation-related field, or equivalent work experience
• FAA Airframe and/or Powerplant Certificate, or equivalent experience in aircraft maintenance, inspection, and quality assurance
• 5-7 years of proven achievements in aircraft maintenance, inspection, engineering, and QA, with demonstrated leadership capabilities
• Expertise in aircraft maintenance, surveillance, and analysis programs
• Strong communication, presentation, and interpersonal skills
• Knowledge of relevant Code of Federal Regulations and Company manuals/requirements
• Proficiency in Microsoft Office and ability to learn company-specific IT platforms
• Extensive experience interacting with the FAA
• Ability to travel 40-50% to domestic and international
• Must be legally authorized to work in the U.S. without sponsorship
• Successful completion of an interview is required
• Reliable, punctual attendance is essential

What will help you propel from the pack (Preferred Qualifications):

• Advanced degree in a technical, safety, or aviation-related field, or equivalent work experience
• Certification in quality assurance or safety programs
• Professional certification in quality or safety
• Extensive experience in quality assurance auditing and risk assessment

The base pay range for this role is $87,780.00 to $119,680.00.
The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. We recruit, employ, train, compensate and promote regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected statuses as required by law. We ensure reasonable accommodations for individuals with disabilities; please contact [e-mail] to request assistance.