Senior Staff PM, AI-Driven Growth & Freemium

Intuit, Inc.; San Diego (CA); Presencial; USD 190.000 - 256.000; Jornada completa

Descripción de la vacante

Intuit, Inc. in San Diego, CA is seeking a Senior Staff Product Manager to lead Agentic Growth for TurboTax.

You will own the growth charter across DIY, Do It With Me, Full Service, and Business Tax offerings, collaborating with AI Science, Data Science, Design, and Engineering to turn agent capabilities into a repeatable growth engine. You’ll partner across Design, Engineering, Data Science, AI/ML, and Marketing, drive a metrics‑driven growth agenda, and mentor teams to scale the growth

Formación

• 8+ years of hands‑on product management experience shipping large‑scale consumer products to millions of customers, with end‑to‑end ownership of core product areas.
• Proven success driving product‑led growth by optimizing consumer flows and in‑product experiences to improve acquisition, activation, conversion, or retention.
• Hands‑on experience building and shipping AI or LLM‑powered products, with a solid understanding of how agents are built, evaluated, and monitored.
• Strong analytical skills, including designing and running A/B tests and using SQL, dashboards, or product analytics tools to guide decisions.
• The ability to turn ambiguous customer, business, and technical problems into a clear strategy that aligns stakeholders and drives impact quickly.
• Technical fluency to engage engineering and data science leads on architecture, model capabilities, and data infrastructure.
• A builder mindset, with the leadership skills to inspire multi‑disciplinary teams and influence senior leaders in a matrixed organization.
• Bachelor’s degree, preferably in a quantitative or technical field.

Responsabilidades

• Set the Agentic Growth strategy: Define a multi‑year vision for using AI agents as the front door to TurboTax. Decide where agents create the most value, which customer moments matter most, and how upfront value turns into accounts, starts, and completions.
• Build agents that deliver value before sign‑up: Lead the launch of task‑specific agents (for example, cost basis, W‑2 review, deductions and credits) that give customers a personalized, useful answer or insight in their first minutes. Design each experience so the payoff is clear and the next step into the product feels natural.
• Own the “value‑to‑account” conversion: Design the handoff from agent to account creation, including when to ask for sign‑in, how context and uploaded documents carry across, and how the insight turns into a start. Own the metrics that connect agent engagement to auths, starts, and revenue.
• Run a rigorous experimentation engine: Define and own core growth KPIs. Test how much value to give upfront, how to sequence the ask, and which agents drive the strongest incremental lift. Separate true impact from underlying trends, and use the results to pick the next bet.
• Balance impact with trust: Evaluate agents for accuracy, relevance, and reliability, not only conversion. Work with Legal, Privacy, and Compliance to handle sensitive financial data and customer consent responsibly, and keep every experience transparent and customer‑controlled.
• Partner with AI and platform teams: Work closely with AI Science and the AI Concierge team to build on a shared agent platform, reuse skills across surfaces, and decide when to build, extend, or consume.
• Own results end to end: Be the single point of accountability for your growth surface, from discovery through launch, scale, and iteration, including roadmap, priorities, and outcomes.
• Lead across the organization: Be the hub for Design, Engineering, Data Science, AI/ML, and Marketing, and partner with Credit Karma, GTM, CRM, and platform teams to keep the strategy aligned across the full customer journey.
• Raise the PM bar: Share learnings, mentor product managers, and help the growth organization scale.

Conocimientos

Product management

A/B testing

AI/LLM products

Data analysis

Strategic thinking

Communication

Cross-functional leadership

Technical fluency

Educación

Bachelor's degree

Herramientas

SQL

Dashboards

Product analytics tools

Descripción del empleo

Intuit, Inc. in San Diego, CA is seeking a Senior Staff Product Manager to lead Agentic Growth for TurboTax.

You will own the growth charter across DIY, Do It With Me, Full Service, and Business Tax offerings, collaborating with AI Science, Data Science, Design, and Engineering to turn agent capabilities into a repeatable growth engine. You’ll partner across Design, Engineering, Data Science, AI/ML, and Marketing, drive a metrics‑driven growth agenda, and mentor teams to scale the growth