Senior/Staff Applied AI Engineer - Conversational Voice AI

Tandem Inc.; New York (NY); Ibrido; USD 225.000 - 325.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health coverage

401(k) matching

Unlimited PTO

Commuter benefits

Free meals in office

Equity

Descrizione del lavoro

Revin is hiring senior staff to advance conversational AI agents within the Agents Platform. You will own the full improvement cycle from hypothesis to production, focusing on voice, prompts, tools, and orchestration while balancing quality, latency, and cost.

You’ll work on turn-taking, latency, and voice behavior with a team of engineers and data scientists, shaping evaluation strategies and driving impact across hundreds of thousands of conversations.

Competenze

• Proven track record improving substantial AI agent systems deployed to external customers.
• Strong experimental and analytical judgment.
• Ownership and clear communication with engineers and product teams.

Mansioni

• Find the problems worth solving by analyzing production conversations and identifying failure patterns.
• Build reliable measurement and evaluation datasets using human judgments and automated metrics.
• Design reproducible experiments and compare approaches with offline evaluations and controlled rollouts.
• Improve voice experience by addressing turn-taking, latency, transcription errors, and speech quality.
• Ship improvements into the agent system and monitor their effects in production.
• Make improvement repeatable by creating reusable datasets, tooling, and release checks.

Conoscenze

AI systems

Experimentation

Analytical thinking

Communication

Descrizione del lavoro

Revin is hiring senior staff to advance conversational AI agents within the Agents Platform. You will own the full improvement cycle from hypothesis to production, focusing on voice, prompts, tools, and orchestration while balancing quality, latency, and cost.

You’ll work on turn-taking, latency, and voice behavior with a team of engineers and data scientists, shaping evaluation strategies and driving impact across hundreds of thousands of conversations.