Senior SRE - Serverless Reliability & Observability Leader

Avaloq AG; Fort Lauderdale (FL); On-site; USD 140,000 - 190,000; Full time

Job summary

Avaloq AG in Fort Lauderdale is building a SaaS, API-first banking platform. We seek a Senior Site Reliability Engineer to help grow reliability across a serverless AWS stack and collaborate with Zurich colleagues and platform teams.

You will evolve service reliability practices, participate in incident response, and drive improvements to CI/CD, observability, and deployment automation as we scale the product for client deployments.

Responsibilities

• Define and evolve SLIs, SLOs, and error budgets with product teams, and use them to drive reliability decisions
• Collaborate on the design of our observability approach for a distributed serverless system, covering metrics, logs, and traces
• Build the incident response practice with us: on-call model, escalation, blameless post-mortems, and the loop that turns findings into hardening work
• Build reliability automation that detects and remediates issues before they reach clients
• Improve CI/CD pipelines and deployment automation on GitHub Actions to reduce operational toil and release risk
• Work with product teams on resilient design, capacity planning, and progressive delivery approaches such as canary and blue-green
• Contribute to disaster recovery design and testing for client-facing environments
• Partner with Security and Compliance so that operational practice holds up to regulatory and audit expectations
• Help us define and implement operational readiness for client go-live
• Mentor colleagues and support a culture of shared operational ownership

Job description

Avaloq AG in Fort Lauderdale is building a SaaS, API-first banking platform. We seek a Senior Site Reliability Engineer to help grow reliability across a serverless AWS stack and collaborate with Zurich colleagues and platform teams.

You will evolve service reliability practices, participate in incident response, and drive improvements to CI/CD, observability, and deployment automation as we scale the product for client deployments.