Senior SRE: AI-Powered SaaS Reliability

Donnelley Financial Solutions (DFIN); United States; On-site; USD 150,000 - 190,000; Full time

Job summary

Donnelley Financial Solutions is seeking Senior Site Reliability Engineers to ensure SaaS products are fast, stable, and scalable. You will drive SRE culture, automate runbooks, and own CI/CD pipelines while collaborating across engineering teams.

The role emphasizes AI-enabled observability, proactive incident management, and continuous improvement of system performance, reliability, and scalability in a global SaaS environment.

Qualifications

• 5+ years designing and maintaining cloud infrastructure in Azure or AWS.
• Experience applying AI capabilities within CloudOps operations.
• Certifications or training in AI, Cloud AI services or AIOps are a plus.
• 5+ years writing software in C#/.NET or Java.
• 5+ years automating deployments with CI/CD tools.
• 5+ years implementing production monitoring with tools like New Relic, Dynatrace, DataDog or AppDynamics.
• 5+ years scripting in PowerShell or Python/Bash.
• 5+ years supporting public client-facing revenue systems.
• DevOps focus and IaC with Terraform.
• Experience with databases (SQL, Cosmos) monitoring.
• Experience with Kubernetes (AKS or EKS).
• BS in CS or equivalent.

Responsibilities

• Champion and implement SRE culture to maintain a high-quality platform.
• Leverage AI tools for observability, incident prediction, and automated remediation.
• Evaluate AI-powered ops solutions to improve performance and scalability.
• Monitor and alert to prevent client-impacting issues, maintain SLOs/SLAs.
• Automate runbooks and CI/CD pipelines.
• Collaborate with SRE and software teams, communicate progress.
• Participate in on-call duties 24/7 and lead incident RCA.
• Stay ahead of latest tools to improve processes.
• Learn continuously and share best practices.

Skills

Cloud infra

Azure

AWS

SRE practices

CI/CD

Automation

Python

PowerShell

Monitoring

Kubernetes

Education

BS in CS

Tools

Harness

Azure DevOps

Ansible

Jenkins

Terraform

New Relic

Dynatrace

DataDog

AppDynamics

SQL Monitoring

Job description

Donnelley Financial Solutions is seeking Senior Site Reliability Engineers to ensure SaaS products are fast, stable, and scalable. You will drive SRE culture, automate runbooks, and own CI/CD pipelines while collaborating across engineering teams.

The role emphasizes AI-enabled observability, proactive incident management, and continuous improvement of system performance, reliability, and scalability in a global SaaS environment.