Senior SRE: AI-Powered Cloud Reliability & Observability

ophelia; United States; On-site; USD 140,000 - 210,000; Full time

Job summary

Ophelia is seeking a Senior Site Reliability Engineer (SE III) to own reliability, availability, and performance of our Google Cloud Platform-based systems. You will define SLOs/SLIs, build observability, and drive incident response with a focus on MTTR, while expanding our IaC footprint and IAM hardening practices.

You will mentor a team of full‑stack engineers, promote best practices, and collaborate with IT on HIPAA/SOC 2 controls, security, and regulatory compliance.

Qualifications

• Experience as a Senior Site Reliability Engineer or equivalent in a cloud environment.
• Familiar with GCP, Cloud Run, Firestore, and Firebase.
• Knowledge of IAM, secrets management, and HIPAA/SOC 2 controls is beneficial.

Responsibilities

• Own reliability, availability, and performance of the GCP platform.
• Define and operationalize SLOs and SLIs with the team.
• Build observability, incident response, and runbooks.
• Mature incident management with clear categorization, escalation, and AI-assisted tooling.

Skills

SRE experience

GCP platform

Incident response

Team coaching

Tools

Terraform

PagerDuty

Firestore

Firebase

Cloud Run

Claude

Gemini

Node/TypeScript

Job description

Ophelia is seeking a Senior Site Reliability Engineer (SE III) to own reliability, availability, and performance of our Google Cloud Platform-based systems. You will define SLOs/SLIs, build observability, and drive incident response with a focus on MTTR, while expanding our IaC footprint and IAM hardening practices.

You will mentor a team of full‑stack engineers, promote best practices, and collaborate with IT on HIPAA/SOC 2 controls, security, and regulatory compliance.