Senior Specialist, Physical Security Systems & Services - Remote

Molina Healthcare, Inc.; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Molina Healthcare, Inc. seeks a senior level specialist to support its Physical Security enterprise applications across the Molina enterprise.

You will implement, support, and maintain business applications, analyze system requirements, and coordinate testing for critical security operations and emergency response. You will collaborate with IT, in-field contractors, and governance teams to ensure reliable installation standards, system enhancements, and continuous delivery to support growth and

Qualifications

• 5+ years experience in physical security services or equivalent.
• Understanding of security, risk management, health and safety, and emergency response.
• Experience with security systems integration and data flow analysis.
• Ability to create, run and analyze queries.
• Strong data analysis and reporting capabilities.
• Ability to meet project delivery deadlines and manage priorities.

Responsibilities

• Collaborates with third parties and in-field contractors for ongoing support and maintenance of applications.
• Program and configure security devices including access control and CCTV systems.
• Act as SME for Physical Security and support go-lives and maintenance.
• Review upcoming trends and system enhancements with application owners/users.
• Coordinate regression testing and interface with IT for configurations.
• Develop and maintain SOPs, system documents, and training materials.
• Provide status reports and metrics for leadership.

Skills

Physical security knowledge

Data analysis

Project management

Communication skills

Advanced Excel

Query writing

Education

Bachelor's degree in Electrical/Computer Engineering or IT/Networking

Trade school program in Electrical Systems or Low Voltage

Tools

Lenel

Avigilon

Mercury panels Acre/Feenix

Bosch intrusion panels

Genetec

Avigilon ACM

Job description

Job Summary

Provides senior level support for Molina Physical Security enterprise applications. Responsible for executing and managing the applications that support physical security operations, emergency response, and health and safety across the Molina enterprise. Implements, supports and maintains Molina's business applications, analyzes system requirements and performs and/or coordinates system and regression testing for business applications.

Essential Job Duties

• Collaborates with third parties and in-field contractors for ongoing support and maintenance of applications. Oversee system commissioning and troubleshooting. Provides real-time technical guidance and serves as subject matter expert to ensure consistent installation standards.
• Program and configure security devices, including access control systems, and CCTV systems, intrusion detection and visitor management programs as designed and instructed by the Physical Security Governance Team.
• Serves as a technical subject matter expert for Physical Security, supports the business with go-lives, operation, maintenance, and enhancements to physical security systems.
• Meets with application owners/users to review upcoming trends, maintenance, system enhancements and support-related issues on a periodic basis.
• Liaises with stakeholders to ensure system strategy alignment and continuous delivery of enhancements to support growing business operations.
• Supports incident response and crisis management activities during disruptive events as needed.
• Provides training and guidance to the user community on the use of related applications.
• Provides guidance and assistance to service desk for issues involving applications.
• Evaluates system requirements and coordinates regression testing for business applications.
• Engages with the information technology (IT) infrastructure team for configurations and ongoing operations of applications.
• Develops and maintains system documents, standard operating procedures (SOPs), and user training documents.
• Collaborates with information technology (IT) business analysts on new system requirements and solutions based on those requirements.
• Facilitates change management, training, and communication to the user community for applications.
• Ensures that the technical service catalog is kept up-to-date for existing and new applications.
• Provides regular status reports and develops metrics for business applications for reporting to leadership.
• May be required to work outside of normal business hours (nights, evenings, and weekends) if supporting activities in other Timezones or responding to emergencies.

Required Qualifications

• At least 5 years experience in physical security services and at least 3 years of experience as a field technician, or equivalent combination of relevant education and experience.
• Comprehensive understanding of practices, principles, processes and tools related to physical security, risk management, health and safety, and emergency response.
• Business continuity/security systems/technology integration experience.
• Ability to create, run and analyze queries.
• Advanced data analysis and reporting experience.
• Understanding the flow of data, business processes, technical interfaces that would be created or impacted.
• Ability to meet and manage project delivery deadlines.
• Critical-thinking and problem-solving capabilities.
• Demonstrated ability to organize information and manage tasks and projects to support business needs.
• Ability to flexibly accept dynamically changing priorities.
• Strong project management experience/skills.
• Strong verbal and written communication skills, and ability to present information to internal/external stakeholders.
• Microsoft Office suite (including advanced Excel), and applicable software program(s) proficiency.
• Familiarity with Avigilon, Lenel, Mercury panels Acre/Feenix, Bosch intrusion panels.

Preferred Qualifications

• Technical Certifications: Proficiency in security systems validated by manufacturer certifications (e.g., LenelS2, Genetec, Avigilon ACM, Bosch G-Series, Feenics, Axis, or AMAG Symmetry).
• Infrastructure & Trade Expertise: Hands-on experience validated by industry certifications (e.g., BICSI Installer 2, CompTIA Network+, ALOA CRL, or NICET) to ensure expertise in cabling, network connectivity, and physical hardware integration.
• Completion of an accredited trade school program in Electrical Systems, Low Voltage, or Security Systems Integration; alternatively, a Bachelor’s degree in Electrical/Computer Engineering or IT/Networking is accepted. In all cases, extensive, hands‑on field experience in panel-level installation and troubleshooting is required.

To all current Molina employees:

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V