Senior Specialist - Partner Integrations

DoorDash; San Francisco (CA); On-site; USD 87,000 - 128,000; Full time

Benefits offered by this job

401(k) plan with employer matching

Paid parental leave

Medical, dental, and vision benefits

Job summary

DoorDash is seeking a high-energy Technical Account Manager to lead integrations for new warehousing products. You will solve intricate data-flow challenges and work cross-functionally to build a world-class integrations platform. Ideal candidates thrive in ambiguity and have strong technical problem-solving skills.

With 3+ years of experience, you'll guide partners through integration builds and ensure data quality. This role offers competitive salary in the range of $87,000—$128,000, along with substantial benefits including 401(k) matching and wellness programs.

Qualifications

• 3+ years of experience translating technical concepts to business solutions.
• Demonstrated technical knowledge of integrations, APIs and webhooks.
• Experience in project and/or program management.

Responsibilities

• Be a Subject Matter Expert for DoorDash’s integrated offerings.
• Communicate effectively with technical and non‑technical stakeholders.
• Define gaps in our system and recommend solutions.

Skills

Problem-solving

Technical acumen

Relationship-building

Attention to detail

Analytical mindset

Education

Bachelor’s degree

Tools

SQL

Job description

About the Team

The New Verticals Partner Integrations team develops innovative technological solutions to help merchants seamlessly expand their operations, including our platform for first‑party grocery and convenience delivery.

As DoorDash scales its integrated delivery offerings, we are seeking individuals to define best‑in‑class integrations for our new warehousing product, DashMart Fulfillment Services, and work cross‑functionally to bring them to market.

About the Role

DoorDash is seeking a high‑energy Technical Account Manager to own the success and shape the integration platform offering for merchants adopting our new products. In this role, you will dive into the lowest level of technical detail, solve intricate data‑flow challenges, and collaborate cross‑functionally to build a world‑class integrations platform. If you thrive in ambiguity, love technical problem‑solving, and want to scale a rapidly growing business line, we want you on our team!

You're excited about this opportunity because…

• You will own the success of new and existing integrations driving initiatives across product, engineering, and operations teams
• You will learn multiple technical platforms, analyze messy data sets, and identify gaps
• You will guide our merchants to help them understand how to integrate with DoorDash and work with them to improve their data quality
• You will partner with product, engineering, and operations teams to discover & drive opportunities for improvement that come from data analysis, merchant insights, and the definition of new processes
• You will help shape the systems integrations roadmap in collaboration with other product and operations owners
• You thrive in ambiguity and are a self‑starter

Your responsibilities in this role are…

• Be a Subject Matter Expert for DoorDash’s integrated offerings and guide partners through new integration builds.
• Communicate effectively with both technical and non‑technical stakeholders to provide guidance and support.
• Define gaps in our system and recommend solutions to evolve our tech offering.
• Translate complex technical requirements into clear business solutions that align with our merchants’ needs.

We're excited about you because…

• You are a problem solver – you thrive on solving complex problems, diving into the details, and providing actionable plans to triage and resolve escalations.
• You are technically savvy – you possess technical acumen and are comfortable navigating engineering terminology, translating it into practical business understanding.
• You are a relationship‑builder – you excel at building relationships and can influence and motivate individuals at all levels, both internally and externally.
• You are detail‑oriented – you are process‑driven and highly organized, with a keen ability to capture all necessary information in a way that is easily understood by both technical and business stakeholders.
• You are analytical – your analytical mindset allows you to interpret complex data and extract valuable insights to drive informed product prioritization.
• You’re comfortable leveraging AI tools to improve productivity, decision‑making, and problem‑solving. You should be actively exploring and applying AI in your day‑to‑day work, bringing a beginner’s mindset and curiosity as you continuously learn and adapt alongside evolving technology.

Qualifications

• Operational
  • Proven track record of maintaining and enhancing processes
  • Strong ability to collaborate with external partners to drive successful partnerships
  • Experience in project and/or program management
  • Proven success working in cross‑functional engineering and operations teams
  • Experience working in warehousing or supply chain implementation is a plus
• Technical
  • 3+ years of experience translating technical concepts to business solutions
  • Demonstrated technical knowledge of integrations, APIs and webhooks
  • Hands‑on working SQL experience to troubleshoot and self‑serve
• General
  • Excellent written and verbal communication skills
  • Bachelor’s degree required

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job‑related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market‑dependent and may be modified in the future.

National base pay range for this position within the United States, including Illinois and Colorado: $87,000—$128,000 USD.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits, commuter benefits match
• Paid time off and paid sick leave in compliance with applicable laws (e.g., Colorado Healthy Families and Workplaces Act)
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family‑forming assistance
• Mental health program

Statement of Non‑Discrimination

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non‑binary or gender non‑conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently‑abled, caretakers and parents, and veterans are strongly encouraged to apply.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations

Please inform your recruiting contact upon initial connection.