Senior Specialist - Medical Operations

Global Rescue; Manchester (NH); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Global Rescue in Manchester, NH seeks a Senior Specialist, Medical Operations to staff emergency access lines, coordinate domestic and international medevac logistics, and support medical research and deployment activities. You will help ensure rapid, safe patient relocation and high-quality response for members worldwide.

The role requires 5+ years as a paramedic, current license, and strong communication skills.

Qualifications

• Paramedic certification and 5+ years of field experience.
• Current paramedic license in good standing with ACLS/PALS/NRP/PHTLS or BTLS.
• Excellent written and verbal communication skills.
• Proficient computer skills and ability to quickly learn new software/tools.
• Mission-focused with willingness to do what it takes.
• Strong attention to detail and follow-through.
• Efficient time management and organizational skills.
• Fluent English communication, both written and spoken.

Responsibilities

• Staff emergency access telephone lines in operations centers to respond to client health events and emergencies.
• Coordinate logistics for rescues and medical transfers domestically and internationally (air, ground, sea).
• Travel domestically and internationally to oversee patient relocation, stabilization and monitoring.
• Support security operations as requested.
• Maintain and improve departmental protocols and quality standards.
• Research and update operations resources and databases.
• Travel to support operational development.

Skills

5+ years of paramedic experience (Par​

Paramedic license in good standing

ACLS/PALS/NRP/PHTLS/BTLS

Excellent written and verbal English

Strong time management

Attention to detail

Ability to learn new software quickly

Team-oriented and solutions focused

Education

Paramedic certification (Flight Paramedic)

Paramedic license (US)

Job description

SENIOR SPECIALIST , MEDICAL OPERATIONS - ROLE OVERVIEW

We are currently seeking paramedics looking for a career change to join our growing operations teams. In this role you will staff emergency access telephone lines in our operations centers to respond to client health events and other emergencies, deploy both domestically and internationally in support of medical evacuations, and perform a combination of medical logistics and research work. The logistics are in support of medevac operations that come into the office from our members and the research is done in preparation for future operations (locating and establishing relationships with hospitals, air and ground evacuation providers, etc.). You should be a team player, excellent multi-tasker, have great time management skills and enjoy helping find the right solutions for our members.

Responsibilities

• Staff emergency access telephone lines in our operations centers to respond to client health events and other emergencies
• Manage and coordinate logistics for rescues and medical transfers from remote locations to hospitals within the U.S. and other locations (includes air, ground, sea, etc.)
• Travel domestically and internationally via commercial and private aircraft to oversee and coordinate patient relocation, stabilization and monitoring
• Support security operations as requested
• Follow, maintain and improve departmental protocol, process and quality standards
• Research and maintain operations resources and databases
• Travel domestically and internationally in support of operational development

Qualifications

• 5+ years of Paramedic Certified Flight Paramedic
• Current Paramedic License in good standing ACLS/PALS/NRP/PHTLS or BTLS
• Exceptional written and verbal communication skills
• Basic computer skills and the ability to learn new software/technology quickly
• Mission focused orientation, interest in "doing whatever it takes" to help those in need
• Attention to detail and follow-through
• Efficient time management and organizational skills
• Excellent oral and written English communication skills

LOCATION: Manchester, NH

COMPENSATION: dependent upon experience, inquire for more details

RELOCATION: assistance provided

COMPANY

Global Rescue is the world's leading membership organization providing integrated travel risk management services, including medical, security, intelligence and crisis response services to consumers, enterprises and governments. Founded in 2004 Global Rescue’s unique operational model provides best-in-class services that identify, monitor, and respond to threats and emergencies. For more information, please see www.globalrescue.com.

CULTURE

Global Rescue isn't your average place to work and that's why we're comfortable saying we're not for everyone. Our team of passionate, mission driven professionals are reinventing the travel risk and crisis management industry and helping save lives every day. We are a high-performance organization operating on a global scale. Our team is made up of driven, passionate, adventurous, team players who have a "get it done mentality." The overall ethos is "no job too big or too small;" this is a place where one needs to be prepared to roll up your sleeves and get things done no matter your title. The culture of the office is fast-paced, collaborative and ever changing so there is always a buzz, you'll never get bored or too comfortable working at Global Rescue.