Senior Specialist - Medical Operations

Global Rescue, LLC; Manchester (NH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Global Rescue is seeking a Senior Specialist, Medical Operations in Manchester, NH to staff emergency access lines, coordinate medical transports, and support medevac operations domestically and internationally. The role includes logistics, research, and travel to oversee patient relocation and monitoring.

A commensurate amount of experience and a strong service mindset are required. Relocation assistance is provided.

Qualifications

• 5+ years of Paramedic
• Current Paramedic License in good standing
• ACLS/PALS/NRP/PHTLS or BTLS
• Exceptional written and verbal communication skills
• Basic computer skills and the ability to learn new software/technology quickly
• Mission focused orientation, interest in doing whatever it takes to help those in need
• Attention to detail and follow-through
• Efficient time management and organizational skills
• Excellent oral and written English communication skills

Responsibilities

• Staff emergency access telephone lines in our operations centers to respond to client health events and other emergencies
• Manage and coordinate logistics for rescues and medical transfers from remote locations to hospitals within the U.S. and other locations (includes air, ground, sea, etc.)
• Travel domestically and internationally via commercial and private aircraft to oversee and coordinate patient relocation, stabilization and monitoring
• Support security operations as requested
• Follow, maintain and improve departmental protocol, process and quality standards
• Research and maintain operations resources and databases
• Travel domestically and internationally in support of operational development

Skills

Paramedic certification

Flight paramedic

Excellent communication

Time management

English proficiency

Tools

Basic computer skills

Job description

• Employee Type FT Exempt
• Manage Others No

Description

SENIOR SPECIALIST , MEDICAL OPERATIONS - ROLE OVERVIEW

We are currently seeking paramedics looking for a career change to join our growing operations teams. In this role you will staff emergency access telephone lines in our operations centers to respond to client health events and other emergencies, deploy both domestically and internationally in support of medical evacuations, and perform a combination of medical logistics and research work. The logistics are in support of medevac operations that come into the office from our members and the research is done in preparation for future operations (locating and establishing relationships with hospitals, air and ground evacuation providers, etc.). You should be a team player, excellent multi-tasker, have great time management skills and enjoy helping find the right solutions for our members.

RESPONSIBILITIES

• Staff emergency access telephone lines in our operations centers to respond to client health events and other emergencies
• Manage and coordinate logistics for rescues and medical transfers from remote locations to hospitals within the U.S. and other locations (includes air, ground, sea, etc.)
• Travel domestically and internationally via commercial and private aircraft to oversee and coordinate patient relocation, stabilization and monitoring
• Support security operations as requested
• Follow, maintain and improve departmental protocol, process and quality standards
• Research and maintain operations resources and databases
• Travel domestically and internationally in support of operational development

QUALIFICATIONS

• 5+ years of ParamedicCertified Flight Paramedic
• Current Paramedic License in good standingACLS/PALS/NRP/PHTLS or BTLS
• Exceptional written and verbal communication skills
• Basic computer skills and the ability to learn new software/technology quickly
• Mission focused orientation, interest in “doing whatever it takes” to help those in need
• Attention to detail and follow-through
• Efficient time management and organizational skills
• Excellent oral and written English communication skills

LOCATION: Manchester, NH

RELOCATION: assistance provided

Summary

COMPANY

Global Rescue is the world’s leading membership organization providing integrated travel risk management services, including medical, security, intelligence and crisis response services to consumers, enterprises and governments. Founded in 2004 Global Rescue’s unique operational model provides best-in-class services that identify, monitor, and respond to threats and emergencies. For more information, please see www.globalrescue.com .

CULTURE Global Rescue isn’t your average place to work and that’s why we’re comfortable saying we’re not for everyone. Our team of passionate, mission driven professionals are reinventing the travel risk and crisis management industry and helping save lives every day. We are a high-performance organization operating on a global scale. Our team is made up of driven, passionate, adventurous, team players who have a “get it done mentality.” The overall ethos is “no job too big or too small;” this is a place where one needs to be prepared to roll up your sleeves and get things done no matter your title. The culture of the office is fast-paced, collaborative and ever changing so there is always a buzz, you’ll never get bored or too comfortable working at Global Rescue.