Senior Specialist - Human Resources

Oncourse Home Solutions, LLC; Naperville (IL); Hybrid; USD 76,000 - 114,000; Full time

Benefits offered by this job

401(k) match with company contribution

Healthcare (medical, dental, vision)

Paid time off

Job summary

Oncourse Home Solutions, LLC is seeking a Senior HR professional to own the end-to-end leave and accommodations process. You will partner with Legal, Payroll, Benefits, and IT to ensure compliant transitions from onboarding to time away and return to work.

This hybrid role is based in Naperville, IL, with in-office presence Tuesday through Thursday and remote Monday/Friday, supporting a multi-state footprint and complex employment authorization matters.

Qualifications

• Requires hands-on leave administration across multiple states.
• Knowledge of FMLA, ADA, and state leave laws.
• HRIS proficiency, especially UKG Pro.
• Experience with third-party leave administrators.

Responsibilities

• Manage full lifecycle of leaves (FMLA, ADA, state leaves, etc.).
• Lead ADA interactive process and accommodations.
• Coordinate with TPA and Legal for compliance.
• Own Form I-9 administration and E-Verify.
• Maintain confidential, audit-ready employee records.

Skills

Leave administration

HR policy & compliance

Analytical reporting

High-volume case management

Education

Bachelor’s degree in HR or related field

PHR/SHRM-CP/CLMS certification (plus)

Tools

UKG Pro

Form I-9

E-Verify

Job description

Oncourse Home Solutions is building a people-first workplace across a multi-state organization, and this Senior HR role helps make the employee experience clear, consistent, and compliant. You’ll serve as a trusted leave and accommodations subject matter expert while partnering with internal teams, Legal, Talent Acquisition, Payroll, Benefits, IT, and a third-party leave administrator to support smooth transitions from onboarding through time away and back to work.

Location: Naperville, IL (hybrid). This role follows a regular in-office hybrid model: generally in-office Tuesday through Thursday, remote Monday and Friday.

Compensation: $76,000 to $114,000 per year.

What You’ll Do

• Independently manage the full lifecycle of leaves of absence, including FMLA, ADA, state-specific leaves, parental leave, disability, military leave, and personal leave, from initial request through return-to-work.
• Lead the ADA interactive process, evaluate accommodation requests, coordinate reasonable solutions, and partner with employees, managers, HR Business Partners, and Legal as appropriate.
• Act as the primary liaison with Prudential (third-party leave administrator), overseeing case management, resolving escalations, and ensuring leave administration is accurate, timely, and compliant.
• Guide employees and managers through complex leave and accommodation situations with clarity, empathy, and sound judgment.
• Own Form I-9 administration and employment eligibility verification, including E-Verify requirements, reverification, documentation retention, and compliance audits.
• Maintain accurate, confidential, and audit-ready employee records in accordance with federal and state regulations.
• Partner with Legal and external counsel on complex employment authorization matters and support compliance across a 43-state operating footprint.
• Manage onboarding from accepted offer through the first 90 days, coordinating pre-employment requirements, new hire orientation, system readiness, and completion of required documentation.
• Oversee offboarding processes, including HRIS transactions, final pay coordination, required notices, benefits transitions, and equipment recovery.
• Partner across HR, Talent Acquisition, Payroll, IT, and business teams to deliver consistent, efficient, and positive employee transitions.
• Collaborate with Payroll and Benefits to ensure accurate leave-related pay, disability benefit coordination, benefits continuation, and resolution of discrepancies.
• Maintain employee information and process personnel changes in UKG Pro, including job changes, transfers, compensation adjustments, and separations.
• Support employment verifications, unemployment claims, and other essential HR administrative and compliance activities.
• Support planning and execution of employee wellness initiatives, including awareness campaigns and company-sponsored programming, and partner with internal stakeholders and benefits vendors on utilization of wellness resources, EAP, and mental health support.
• Evaluate program participation and employee feedback to identify opportunities to strengthen wellness offerings.
• Maintain and analyze HR data, leave trends, accommodation activity, and compliance metrics to identify risks and opportunities for improvement.
• Develop and enhance HR processes, standard operating procedures, employee resources, and manager guidance to improve efficiency, consistency, and service delivery.
• Serve as a trusted resource, balancing regulatory requirements, business needs, and a supportive employee experience.

What You Bring

• Minimum 4 years of progressive HR experience (ideally 6), with at least 3 years focused specifically on leave administration in a multi-state environment.
• In-depth knowledge of FMLA, ADA, and state leave laws across multiple jurisdictions, with the ability to apply requirements to complex scenarios.
• Experience managing leave programs in partnership with a third-party leave administrator (TPA), including evaluating TPA performance and escalating appropriately.
• Working knowledge of leave and payroll integration, including pay continuation, benefit deductions, and reconciliation.
• HRIS proficiency, with experience with UKG Pro strongly preferred.
• Strong analytical skills, including building reports, auditing data, and communicating findings to HR and business leadership.
• Proven ability to manage a high-volume caseload independently, with sound judgment on when to escape.
• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent professional experience.
• PHR, SHRM-CP, or a leave-specific certification (for example, CLMS) is a plus but not required.

Tools You’ll Use

FMLA, ADA, UKG Pro, Form I-9, E-Verify, HRIS

Benefits and Support

• Competitive base salary and comprehensive benefits
• Medical, dental, and vision insurance options
• Paid short-term and long-term disability coverage
• 401(k) Plan with 4% Company Match
• Generous Paid Time Off
• Education Assistance Program
• FSA/HSA options
• Access to EAP, health, legal, and financial resources
• Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs)