Senior Specialist Financial Lines Claims

Qbena; New York (NY); Hybrid; USD 99,000 - 186,000; Full time

Benefits offered by this job

Hybrid Working

22 weeks of paid family leave

401(k) with company match up to 8%

Well-being program

Tuition Reimbursement for professional

Employee Network and Community

Job summary

QBE is seeking a Senior Specialist Financial Lines Claims in the United States (New York, Chicago, Plano) on a hybrid basis. You will provide technical guidance on complex and high-value claims, implement risk strategies, and maintain policy knowledge.

You will build stakeholder relationships, mentor teammates, and help drive process improvements through negotiation and dispute resolution. A tertiary degree is required, Juris Doctor preferred, and prior claims experience is valued.

Qualifications

• Tertiary Degree or equivalent combination of education and work experience.
• Juris Doctor (Preferred)

Responsibilities

• Provide technical guidance and analysis for complex and high-value claims.
• Assist in implementing and maintaining claims management strategies.
• Maintain comprehensive knowledge of insurance guidelines and policies.
• Build and maintain relationships with stakeholders.
• Manage a portfolio of complex or high-value claims.
• Act as an escalation point for customer complaints.
• Provide senior technical expertise and mentoring for team development.
• Engage with the team to encourage partner relationships.
• Support process improvement through negotiation and dispute resolution

Skills

Analytical Thinking

Business Process Improvements

Claims Settlement

Critical Thinking

Financial Underwriting

Insurance Analysis

Insurance Claims Management

Insurance Policies

Negotiation

Policy Interpretation

Problem Solving

Risk Management

Sound Judgment

Education

Tertiary Degree or equivalent

Juris Doctor (Preferred)

Job description

Primary Details

Time Type: Full time

Worker Type: Employee

Senior Specialist Financial Lines Claims

• Location: USA –New York, Chicago, Plano
• Work Arrangement: Hybrid
• The salary range for this role is: $99,000-186,000

The Opportunity

The purpose of this role is to provide exceptional claims service to customers by managing complex claims effectively. This includes assessing policy coverage, investigating, evaluating, and negotiating intricate claims, collaborating with suppliers and stakeholders, and offering senior technical guidance and support.

Your New Role

Responsibilities:

• Provide technical guidance and analysis for complex and high-value claims.
• Assist in implementing and maintaining claims management strategies.
• Maintain comprehensive knowledge of insurance guidelines and policies.
• Build and maintain relationships with stakeholders.
• Manage a portfolio of complex or high-value claims.
• Act as an escalation point for customer complaints.
• Provide senior technical expertise and mentoring for team development.
• Engage with the team to encourage partner relationships.
• Support process improvement through negotiation and dispute resolution

Work Experience

Necessary Work Experience includes:

• Moderate relevant experience

Preferred Work Experience includes:

• Experience in a claims department or the insurance industry.
• Experience handling claims within the respective line of business.

Qualifications

Necessary Qualifications include:

• Tertiary Degree or equivalent combination of education and work experience.
• Juris Doctor (Preferred)

Compensation Package

The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.

QBE Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:

• Hybrid Working – a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community

Why QBE? What if you could have a positive impact – at work and in the world?

At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the center of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And our international scale means we’re big enough for your ambitions, yet small enough for you to make a real impact.

Commitment to Diversity

QBE is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with QBE, please inform our Talent Acquisition team to let us know the nature of your accommodation request and your contact information.

Equal Employment Opportunity

QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status.

Supplementary information

Skills

Analytical Thinking, Business Process Improvements, Claims Settlement, Critical Thinking, Financial Underwriting, Insurance Analysis, Insurance Claims Management, Insurance Policies, Intentional collaboration, Managing performance, Negotiation, Policy Interpretation, Problem Solving, Risk Management, Sound Judgment