Senior Specialist, Client Processing

BNY; Pittsburgh (Allegheny County); On-site; USD 70,000 - 100,000; Full time

Job summary

BNY in Pittsburgh is seeking a Senior Specialist, Client Processing to join the Loans Enablement Operations (On Balance Sheet) team. This role handles routine and non-routine client service and transactional requests with accuracy and timeliness.

The ideal candidate has a Bachelor's degree or equivalent, 5–7 years of experience, and hands-on syndicated loan experience, familiarity with loans servicing, ClearPar, and LSTA. Strong communication and attention to detail are essential.

Qualifications

• Bachelor’s degree or equivalent education/experience required.
• 5–7 years total work experience preferred.
• Syndicated loan experience and familiarity with loans servicing, ClearPar, and LSTA preferred.
• Experience in brokerage processing preferred.
• Local/regional licenses or certifications as required by the business.
• Prior loan operations experience in financial services preferred.
• Detail oriented.
• Excellent verbal and written communication.
• Ability to self-manage, prioritize, and execute workload.
• Familiarity with Microsoft Office applications.

Responsibilities

• Perform routine and non-routine client service and transactional support functions
• Interact with other organizational units/teams to ensure timely delivery of service or resolution of issues
• Process account related transactions per scheduled events/client authenticated direction
• Manage situations requiring adaptation of response or extensive research according to client response, escalating more complex situations to senior colleagues

Skills

Syndicated loans

Brokerage processing

Communication skills

Self-management

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

Senior Specialist, Client Processing
We’re seeking a future team member for the role of

Job Description

Senior Specialist, Client Processing
We’re seeking a future team member for the role of Senior Specialist to join our Loans Enablement Operations (On Balance Sheet) team.
This role supports client processing within Loans Enablement Operations (on balance sheet), handling routine and non-routine transactional and service requests with accuracy and timeliness. It involves processing account-related transactions, coordinating with other teams to resolve issues, and managing more complex situations through research and escalation as needed. This role is located in Pittsburgh

In this role, you’ll make an impact in the following ways:

• Perform routine and non-routine client service and transactional support functions
• Interact with other organizational units/teams to ensure timely delivery of service or resolution of issues
• Process account related transactions per scheduled events/client authenticated direction
• Manage situations requiring adaptation of response or extensive research according to client response, escalating more complex situations to senior colleagues

To be successful in this role, we’re seeking the following:

• Bachelor’s degree or the equivalent combination of education and experience is required
• 5-7 years of total work experience is preferred
• Prior hands‑on syndicated loan experience, familiarity with loans servicing, ClearPar, and LSTA preferred
• Experience in brokerage processing is preferred
• Applicable local/regional licenses or certifications as required by the business
• Prior loan operations experience in a financial service setting preferred
• Detail oriented
• Excellent verbal and written communication abilities
• Ability to self‑manage, prioritize, and execute workload
• Familiarity with technical applications to include, but not limited to, Microsoft Office applications

About Us

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.

About The Team

At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn

Here’s a Few Of Our Recent Awards

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits And Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay‑for‑performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.

Base salary offered may vary depending on multiple individualized factors, including market location, job‑related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company‑sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.