Senior Spa Therapist & Team Leader

Augustinus Bader; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

The Mark Hotel Spa, in partnership with Augustinus Bader, seeks a Lead Spa Therapist to deliver exceptional treatments and lead the therapy team. This role combines luxury hospitality with wellness expertise in one of New York's iconic hotels.

As Lead Therapist, you will mentor staff, maintain treatment standards, onboard new therapists, and ensure guest care meets the highest standards. Evening and weekend availability required.

Qualifications

• Licensure/certification required for services performed.
• 3+ years of experience as a therapist in spa, wellness, hospitality, or luxury environment.
• Leadership, mentoring or training experience preferred.
• Strong communication and interpersonal skills.
• High emphasis on cleanliness, safety, and client-focused care.

Responsibilities

• Deliver exceptional treatments in line with spa standards.
• Lead and mentor the therapy team.
• Maintain knowledge of all treatments, products, protocols, and services.
• Support Spa Manager in maintaining consistent treatment standards.
• Assist with onboarding and training new therapists.
• Provide guidance to therapists regarding treatment protocols and guest needs.
• Identify opportunities to improve treatment quality and guest experience.
• Maintain accurate client records and follow safety protocols.
• Communicate client needs to reception and management.
• Support inventory management and use of supplies.

Skills

Leadership

Mentoring

Training

Communication

Guest service

Attention to detail

Education

Professional certification/licensure

Job description

The Mark Hotel Spa, in partnership with Augustinus Bader, seeks a Lead Spa Therapist to deliver exceptional treatments and lead the therapy team. This role combines luxury hospitality with wellness expertise in one of New York's iconic hotels.

As Lead Therapist, you will mentor staff, maintain treatment standards, onboard new therapists, and ensure guest care meets the highest standards. Evening and weekend availability required.