Senior Solutions Lead - Business & Technology Strategy

Maximus

United States

On-site

USD 180,000 - 200,000

Full time

14 days+

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Benefits offered by this job

Bonus potential

Comprehensive health coverage

401(k) with company match

Paid time off

Job summary

Maximus is seeking a Senior Solutions Lead to bridge business strategy and technology, designing solutions that drive outcomes. This remote role leads flagship pursuits and collaborates with business and technology executives to align operating models with innovative capabilities.

You will influence enterprise-wide decisions, assess opportunities beyond traditional competition, and advance digital monetization while supporting a robust digital strategy and investment governance.

Qualifications

Business architecture or solution architecture work connecting business capabilities, value streams, processes, operating models, user journeys, and technology solutions.
Ability to work with technical SMEs and business leaders to evaluate options, risks, cost‑benefit considerations, integration impacts, enterprise reuse opportunities, and solution governance.
Enterprise level solution leadership experience with the ability to lead flagship pursuits and address highly complex operational, technical, business, financial, compliance and delivery challenges.
Strong understanding of U.S. government services delivery models, including Eligibility & Enrollment, Contact Centers, Workforce Services, Medicaid Enterprise Systems and related operational environments.
Demonstrated ability to make and communicate major solution decisions, resolve competing tradeoffs and provide decision ready recommendations under aggressive timelines.
Ability to identify organizational capability gaps and define development priorities that strengthen solutioning maturity and readiness for future enterprise‑scale pursuits
Excellent written and verbal communication skills with the executive presence required to represent solutioning leadership in executive reviews and strategic forums.
CRM, case management, contact center/CCaaS, cloud platforms, data and analytics, workflow automation, digital services, human‑centered design, API/integration patterns, identity/access considerations, and vendor-neutral technology recommendations experience highly preferred.

Responsibilities

Facilitate the development of cross‑line‑of‑business solutions by combining knowledge of business capabilities, value streams, and business processes. Consult with technical SMEs to develop technical solutions and advise on options, risks, cost‑benefit considerations, and impacts on other business processes and system priorities.
Work with the Business Development organization to assess competitive threats and opportunities from digital enterprises that fall outside the traditional realm of competition.
Support the organization’s digital strategy and approach to digital innovation and monetization through close collaboration with the Digital Solutions organization.
Utilize a toolbox of business architecture deliverables to help business leaders identify and make informed technology investment decisions. Deliverables include, but are not limited to: business‑outcome statements, strategy‑on‑a‑page, scenario planning, business capability modeling, value‑stream mapping, business process models, ecosystem modeling, customer and user profiling, journey maps, human‑centric design, and investment roadmaps.
Work with business and technology executives to articulate and clarify business and operating models. Use the organization’s existing business and operating model as a starting point for innovation, such as using new technologies to enhance a specific building block.
Seek opportunities to drive adoption of new technology and to reuse existing technology to enable business capabilities, value streams, and business processes.