Senior Solutions Engineer, UK

United States Digital Space LLC; United States; Remote; USD 87,000 - 121,000; Full time

Job summary

United States Digital Space LLC is seeking a Solutions Engineer based in the UK to help customers unlock the full potential of our telemetry platform. You will own technical engagements, perform whiteboard sessions, demos, and POVs, and partner with sales to align technical solutions with business problems.

This remote-first role requires fluent English, experience with Logs, Metrics, IT Operations and Security, and a proven ability to build strong customer relationships across industries.

Qualifications

• Experience with logs, metrics, IT operations, and security.
• Proven pre-sales or solution engineering background.
• Strong relationship builder with customers across industries.
• Familiar with MEDDPICC sales methodology.

Responsibilities

• Own the customer technical engagement from pre-sale through implementation.
• Deliver technical validation via whiteboards, demos and POVs.
• Collaborate with sales to map customer problems to telemetry solutions.
• Document use cases in blogs or product docs.
• Travel up to 30% and work across multiple time zones.

Skills

Logs

Metrics

IT Operations

Security

Pre-Sales

Solution Engagements

Customer Relationships

MEDDPICC

Job description

Join the company that’s building the telemetry infrastructure for the AI era. At the company, we partner with IT and Security teams at many of the world’s biggest enterprises, including half of the Fortune 100, to bridge the gap between AI ambition and infrastructure reality. As the AI Platform for Telemetry, we give customers the choice, control, and flexibility to manage and analyze telemetry for both humans and agents, so they can build what’s next.

We’re one of the fastest‑growing private companies and a leading player in a massive, fast‑moving market. With a global workforce, we’re remote‑first and grounded in a simple idea: software is a people business. the company is the place where curious, collaborative people can do their best work, grow fast, and bring their full selves to the herd.

Location: UK

Why You'll Love This Role

As a Solutions Engineer, you'll get to flex your technical chops and storytelling skills by helping customers uncover the full potential of the company in real-world environments. With the freedom of remote work and the excitement of solving unique data challenges, every day brings something new and impactful.

As An Active Member Of Our Team, You Will…

• Help customers understand the value of the company during the sales process and align to their business problems.
• Own the customer technical engagement and relationships.
• Deliver technical validation to the customer through whiteboards, Demo’s and POVS.
• Document interesting use cases in blog posts and product documentation
• Up to 30% Travel
• We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours

If You’ve Got It - We Want It

• Experience with Logs, Metrics, IT Operations and Security
• Strong background in Pre-Sales - Solution Engineering
• Strong customer relationship builder.
• Experience across multiple industries.
• Familiar with Sales methodologies - MEDDPICC - Command of the Message
• You live in the UK (Note: While the company is a remote-first company, this role requires residency in the UK)
• Fluent English is required, both written and spoken.
• Experience working remotely

#LI-GV1#LI-Remote

Bring Your Whole Self

Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

Interested in joining the the company herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at the company.io/about-us.