Senior Solutions Engineer - SLED

Cloudera

Knoxville (TN)

Hybrid

USD 171,000 - 205,000

Full time

34 hours ago

Be an early applicant

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Generous PTO

Unplugged Days

Flexible WFH Policy

Wellness programs

Job summary

Cloudera Government Solutions, Inc. seeks a Senior Solutions Engineer (SLED) to lead the technical sales process for state, local, and higher education customers.

You will design solutions, deliver compelling presentations, and drive technical wins across agencies and missions. Ideal candidates have 8+ years in customer-facing roles, strong cloud and data tech skills, and the ability to articulate complex concepts to technical and non-technical audiences.

Qualifications

8+ years in a customer-facing role, preferably pre-sales
Ability to create and give technical presentations and demonstrations
Experience with Big Data, Data Warehousing, or Relational Databases
Experience with Data Eng/Science/ML and DevOps or cloud platforms
Knowledge of US Public Sector regulations (FISMA, RMF, NIST SP 800-53, FedRAMP, etc)
Ability to translate customer needs into Cloudera solutions and win technical approvals

Responsibilities

Own the technical sales process from initial meetings to post-sale success
Support technical needs of customers and discover new use cases for Cloudera
Design customer solutions using reference architectures and patterns
Demonstrate Cloudera products to inspire customer adoption
Partner with Account Managers to show value and drive renewals
Present product roadmaps and visions to customers
Collaborate with cross-functional teams to ensure a single Cloudera voice
Advocate for customer needs with Product Management and Engineering
Engage in external events and evangelism

Skills

Pre-sales experience

Customer-facing

Public sector knowledge

Cloud platforms

Data technologies

Presentation skills

Problem solving

Tools

AWS

Azure

GCP

Kubernetes

Spark

Airflow

Job description

Job Description

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.

Business Area

Sales Engineering

Seniority Level

Mid-Senior level

Job Description

Cloudera Government Solutions, Inc. - Senior Solutions Engineer (IC5) - SLED

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we’re the preferred data partner for the top companies in almost every industry, as well as Public Sector organizations spanning the globe. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises and missions.

Cloudera Solutions Engineers are the technical leaders in the sales account team. They are responsible for securing the technical win in each sales opportunity and for building an ongoing relationship with our customers to ensure their success with Cloudera technologies. You will use your strong technical skills and business acumen to understand customers’ challenges, design solutions and demonstrate how Cloudera technology can change their agency or mission. If you have a passion for technology and data, come join us!

This position is for a candidate with experience working with State, Local, and Higher Education (SLED) organizations. This role is focused on empowering public sector agencies to transform complex data into actionable insights and supporting their unique mission needs.

As a Senior Solutions Engineer you will:

Own the technical sales process from introductory meetings (net new sales) through post-sales (customer satisfaction, upselling, and subscription renewals)
Supporting the technical needs of customers including discovering new use cases for Cloudera’s technology
Designing solutions for your customers’ needs using Cloudera technologies, based on reference architectures and common patterns
Demonstrating Cloudera products in a way that inspires your customers to say “yes” to Cloudera
Partnering with your Account Managers to show your customers the true value and operational outcomes of a Cloudera solution and drive successful sales
Presenting product roadmap and vision to inspire your customers to think bigger
Interfacing with other Cloudera teams to ensure your customers hear one Cloudera voice
Advocating for your customers’ needs to Product Management and Engineering
Participating in external publicity and evangelism (conferences, meetups, webinars, blogs)

Achievements are aligned to a team goal with annual sales targets, as well as to your participation in knowledge exchange with peers and the wider community.

We’re excited about you if you have:

A passion for using technology to make a difference to people and organizations. We'll supply some amazing tools to help you with this and you'll provide the connection to use cases, which make it real for your customers.
A minimum of 8 years experience in a customer-facing role, ideally in a pre-sales context
The ability to create and give technical presentations and demonstrations
Experience with some of the following technologies:

Big Data, Data Warehousing or Relational Databases
Data Engineering, Data Science or Machine Learning
Operations, Security and Data Governance within the enterprise
One or more of the three major cloud service providers (AWS, Azure or GCP). Formal certification is not required, but would be a great thing to have.
Private cloud infrastructure and platforms (including distributed container platforms, such as Kubernetes). Formal certification is not required, but would be a great thing to have.
SQL, Python, R, Spark, Airflow, NiFi, Kafka, and Flink
Unix or Linux

Experience gathering and understanding customer requirements
Understanding of the US Public Sector sector and its specific data and analytic requirements
Understanding of US Public Sector regulations and authorization frameworks/processes/publications (such as FISMA, RMF, NIST SP 800-53, FIPS 140, FedRAMP, STIG, etc)
Excellent written and verbal communication, with the ability to explain technical concepts to both technical and non-technical audiences
Confidence in presenting to large audiences and leveraging storytelling techniques
Excellent problem-solving, with abilities to analyze complex problems and develop effective solutions
A willingness to learn, a curiosity to discover and a drive to make your customers successful

This role is not eligible for immigration sponsorship.

The anticipated annual base salary range for this position is:

California: $171,000 - $205,000

Colorado: $171,000 - $205,000

Illinois: $171,000 - $205,000

Maryland: $171,000 - $205,000

Massachusetts: $171,000 - $205,000

New York: $171,000 - $205,000

New Jersey: $171,000 - $205,000

Washington: $171,000 - $205,000

Individual compensation within the published range is determined by the candidate's skills, experience, qualifications, and primary work location. In addition to base pay, sales roles are eligible for Cloudera's commission plan, while non-sales roles are eligible for the corporate incentive plan. All employees receive a comprehensive benefits package.

What you can expect from us: