Senior Solutions Engineer, Mid Market

GitHub, Inc.; United States; Remote; USD 80,000 - 215,000; Full time

Job summary

An innovative company is seeking a Senior Solutions Engineer to bridge technical and business objectives. In this role, you will build strong relationships with customers, helping them navigate their digital transformation while leveraging GitHub's powerful tools. You'll be responsible for understanding customer needs, providing strategic insights, and collaborating with internal teams to ensure successful implementations. This position offers the opportunity to work remotely within the United States, providing a flexible work environment while contributing to cutting-edge software development solutions. Join a vibrant community of developers and make a significant impact in the tech industry.

Benefits

Flexible Work Options

Comprehensive Benefits

Stock Options

Bonuses

Qualifications

• 6+ years in technical consulting or sales, managing technical sales cycles.
• Strong knowledge of SDLC, DevOps, and digital transformation.

Responsibilities

• Identify customer needs and match them to GitHub product features.
• Engage in pre-sales activities and drive solution selection.

Skills

Technical Consulting

Sales Cycle Management

Communication Skills

Public Speaking

Digital Transformation

DevSecOps

SDLC Knowledge

Education

Bachelor's Degree or Equivalent Experience

Tools

Git

DevOps

CI/CD

AI Development Tools

Job description

About GitHub

As the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software. Over 150+ million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate and experiment across 420+ million repositories. With all the collaborative features of GitHub, it has never been easier for individuals and teams to write faster, better code.

Locations

This role can be performed remotely within the United States.

Overview

GitHub enables organizations to succeed by fostering collaboration for better software development. As a Senior Solutions Engineer, you will focus on building strong technical relationships, removing technical objections, and delivering technical wins during sales cycles. This includes identifying customer needs, matching them to product features, and solving technical challenges and pain points. The role bridges technical and business objectives in collaboration with GitHub Account Managers and other internal teams.

Responsibilities

1. Customer and Industry Insights
   • Identify customer business requirements and match them to product features that align with their digital transformation initiatives.
   • Understand industry-related market trends and challenge customer assumptions through constructive dialogue.
   • Partner with customers and/or partners to provide innovative solutions and integrate GitHub technology into their business.
   • Gather feedback and provide strategic input to enhance customer experience with GitHub solutions.
2. Trusted Advisor
   • Leverage IT, industry, and business strategy knowledge to coach internal teams on customer technology profiles.
   • Guide customer decision makers on embedding DevSecOps using GitHub.
   • Translate complex technical concepts into understandable language for diverse audiences.
   • Influence and motivate customer technical resources towards business transformation.
   • Support industry engagements and drive adoption of GitHub technology.
3. Technology Strategy Formulation
   • Resolve blockers to solution implementation.
   • Contribute to creating technological and business roadmaps for accounts.
4. Sales Partnership
   • Engage in pre-sales activities with large customers.
   • Align and influence stakeholders to target technical wins and drive solution selection.
   • Collaborate across US regions and time zones with multiple Account Executives.

Qualifications

Required Qualifications:

• 6+ years experience in technical consulting, sales, or related fields, or an equivalent combination of education and experience.
• Experience managing all technical aspects of the sales cycle.
• Ability to travel up to 25% as needed.

Preferred Qualifications:

• 3+ years experience in digital transformation or business consulting.
• Strong knowledge of SDLC, including Git, DevOps, CI/CD, DevSecOps, and AI impacts on developer tools.
• Experience working with large software development teams.
• Excellent communication and public speaking skills.

Compensation Range

The base salary range for this role is USD $80,640 to USD $214,060 per year, with additional sales incentives. On-target earnings are based on a 70/30 base salary to sales incentive ratio. Compensation varies based on location, experience, and performance. Benefits include bonuses and stock options.

Our Values and Principles

• Customer-obsessed
• Ship to learn
• Growth mindset
• Own the outcome
• Better together
• Diverse and inclusive

Who We Are

GitHub is the world’s leading AI-powered developer platform with a vibrant open-source community. We foster innovation and support our employees' growth, offering flexible, remote work options and comprehensive benefits.

EEO Statement

We embrace diversity and encourage applications from all backgrounds. We are committed to providing accommodations during the interview process for applicants with disabilities.