Senior Solutions Engineer (Enterprise Accounts)

Darktrace; New York (NY); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Matched charitable giving scheme and员工

Employee recognition scheme

23 days paid holiday + UK bank holiday

Additional birthday day off

Salary Sacrifice pension scheme with 4

Private medical insurance

Life assurance 4x salary

Employee Assistance Programme

Cycle to work scheme

Job summary

Darktrace in the United States seeks a Senior Solutions Engineer to act as a trusted technical advisor to Enterprise prospects and customers, partnering with sales teams and partners throughout the customer lifecycle.

You will lead technical discovery, solution design, demonstrations, and executive presentations, shaping strategy and guiding POV engagements to deliver measurable security outcomes across on-prem and cloud deployments.

Qualifications

• Bachelor's degree or equivalent experience required.
• Strong presentation, communication, and relationship-building skills.
• Strong understanding of enterprise networking, cloud platforms, and modern security architectures.
• Proven ability to engage technical and executive stakeholders, including C-level audiences.
• Experience working with channel partners, resellers, and alliance organizations.
• Demonstrated success supporting complex enterprise sales cycles and driving technical wins.
• 5+ years of experience in Solutions Engineering, Sales Engineering, or a similar customer-facing technical role.
• Experience in cybersecurity, AI, cloud security, networking, or related technology fields preferred.

Responsibilities

• Lead technical discovery, solution design, demonstrations, and executive-level presentations.
• Drive technical strategy and influence deal progression to maximize customer value.
• Scope, lead, and guide POV engagements with clear success criteria.
• Support complex deployments across on-premises and cloud environments.
• Collaborate with Account Executives, Customer Success, and Professional Services.
• Deliver technical responses to RFPs, RFIs, and security questionnaires.
• Leverage MEDDPICC to qualify opportunities and align solutions to priorities.
• Travel as needed to support customers, partners, and events.

Skills

Cybersecurity

Enterprise Networking

Cloud Security

Executive Stakeholders

Channel Partners

Education

Bachelor's degree

Job description

• The Senior Solutions Engineer is a trusted technical advisor who partners with Enterprise customers, prospects, sales teams, and channel partners throughout the customer lifecycle
• This role combines technical expertise, business acumen, and consultative selling skills to drive customer outcomes, influence technical strategy, and accelerate revenue growth
• Serve as a trusted technical advisor to Enterprise prospects, customers, and strategic partners
• Lead technical discovery, solution design, demonstrations, and executive-level presentations
• Drive technical strategy and influence deal progression to maximize customer value and business outcomes
• Scope, lead, and guide Proof of Value (POV) engagements, ensuring clear success criteria and measurable outcomes
• Support complex and large-scale customer deployments across on-premises and cloud environments
• Partner closely with Account Executives, Customer Success, Professional Services, and Technical Account Managers to drive customer success
• Collaborate with channel resellers, strategic partners, and alliance teams to identify opportunities, provide technical enablement, and support joint account growth
• Deliver technical responses to RFPs, RFIs, and security questionnaires
• Leverage MEDDPICC methodologies to effectively qualify opportunities and align solutions to customer business priorities
• Contribute to technical projects, process improvements, and knowledge-sharing efforts beyond day-to-day sales activities
• Travel as needed to support customers, partners, events, and internal meetings
• As a growing business strengthening its governance and controls, this role plays a part in supporting high standards of integrity and accountability

Benefits

• Active social and charity initiatives including our matched charitable giving scheme and employee recognition scheme
• 23 days paid holiday plus UK bank holidays, increasing to 25 days after two years’ service
• Additional birthday day off
• Salary Sacrifice pension scheme with 4% employer contribution and minimum 5% employee contribution
• Optional BUPA private medical insurance for you and your immediate family
• Life assurance with a benefit of 4x your annual basic salary
• Employee Assistance Programme offering both on-line and telephone support and resources to you and your family
• Cycle to work scheme

The ideal candidate is a customer-focused cybersecurity professional who thrives in a fast-paced environment, can navigate complex sales cycles, and is passionate about helping organizations solve their most critical security challengesPassion for learning emerging technologies and staying current on cybersecurity trendsStrong presentation, communication, and relationship-building skillsStrong understanding of enterprise networking, cloud platforms, and modern security architecturesBachelor’s degree or equivalent experience requiredProven ability to engage technical and executive stakeholders, including C-level audiencesExperience working with channel partners, resellers, and alliance organizationsDemonstrated success supporting complex enterprise sales cycles and driving technical wins5+ years of experience in Solutions Engineering, Sales Engineering, or a similar customer-facing technical roleExperience in cybersecurity, AI, cloud security, networking, or related technology fields preferred