Senior Customer Engineer - Calgary

Cloudflare; San Francisco (CA); On-site; CAD 85,000 - 110,000; Full time

Job summary

Cloudflare is seeking a Senior Solutions Engineer in Calgary, Alberta to engage enterprise accounts and deliver compelling presentations. This role focuses on mapping customer initiatives to solutions, developing relationships, and leading proof-of-concept trials. Candidates should have previous experience in a technical role, strong communication skills, and a Bachelor's Degree or equivalent. Up to 50% travel is required for this position. Join us to make an impact in the tech industry!

Qualifications

• Previous experience as a Solutions Engineer or customer-facing technical role.
• Ability to engage large enterprise accounts effectively.
• Willingness to travel up to 50%.

Responsibilities

• Identify customer initiatives and map them to Cloudflare solutions.
• Build relationships within customer accounts.
• Lead demo and proof-of-concept activities.

Skills

Customer-facing technical skills

Strong communication skills

Project management

Team player

Education

Bachelor’s Degree or equivalent

Tools

Networking knowledge

Security technologies

Job description

Senior Solutions Engineer – Calgary, Alberta, Canada

We are looking for a technical pre‑sales partner who can engage large enterprise accounts, deliver compelling presentations and demos, and shepherd proof‑of‑concept trials.

What You’ll Do

• Identify and map customer initiatives and business problems to Cloudflare solutions
• Build relationships and technical champions within customer accounts
• Develop and present customer presentations at every Enterprise Customer’s organization level
• Lead demo and proof‑of‑concept activities for Cloudflare prospects and customers
• Produce professional content (white papers, blog posts, etc.) to share expertise with peers
• Represent and evangelize Cloudflare at developer, community, technology, cybersecurity and industry‑focused events
• Apply in‑depth vertical knowledge or domain expertise and advise on best practices

Basic Requirements

• Previous experience as a Solutions Engineer or other customer‑facing technical role with CDN, Security, Networking or SaaS
• Strong verbal, written and presentation communication skills
• Ability to work on multiple projects and activities concurrently
• Highly driven, curious team player who works with a sense of urgency
• Bachelor’s Degree or equivalent relevant work experience
• Up to 50% travel to meet prospects, attend conferences and collaborate with teammates

Desirable Skills

• Fundamental understanding of customer network and/or application architectures
• Detailed understanding of user‑to‑application workflows, including hybrid architectures with Azure, AWS, GCP
• Experience with application and/or network security, SaaS environments, VPN & remote access challenges, SIEM and log analytics platforms
• Client OS fundamentals and software distribution knowledge
• Experience interacting with senior executives to communicate network and security transformation
• Routing, subnetting, split tunnels, SD‑WAN, local internet breakout
• Understanding of end‑user and application security risks (DDoS, malware, phishing, viruses)
• Knowledge of competing CDN providers and internet security technologies

Equal Employment Opportunity

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation to apply for a job, please contact us via e‑mail at [e-mail] or by mail at 101 Townsend St., San Francisco, CA 94107.