Senior Solutions Engineer, API Evaluation Services (Remote)

NinjaTrader; Chicago (IL); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Generous PTO

401K with company match

Life and Disability Insurance

Job summary

NinjaTrader is seeking a Senior Solutions Engineer, Evaluation Services in Chicago or Remote, to serve as a technical contact for API integrations. The role requires 5+ years in technical support or solutions engineering, excellent troubleshooting skills, and the ability to mentor others. Key responsibilities involve working with engineering teams, debugging issues, and improving API support processes. Benefits include competitive salary, annual bonus, 401K match, and generous PTO. Hybrid work schedule available, allowing flexibility for remote work.

Qualifications

• 5+ years of experience in technical support or solutions engineering with a focus on APIs.
• Experience working alongside Technical Account Managers to drive partner success.
• Ability to debug code and guide architectural decisions.

Responsibilities

• Serve as the senior technical point of contact for partners integrating with NinjaTrader APIs.
• Collaborate closely with Technical Account Managers for seamless partner experience.
• Drive continuous platform improvement by synthesizing partner feedback.

Skills

Technical support

Solutions engineering

API integration

Troubleshooting

Verbal communication

Documentation skills

Mentoring

Tools

React

Node.js

TypeScript

Swagger/OpenAPI

Job description

NinjaTrader is seeking a Senior Solutions Engineer, Evaluation Services in Chicago or Remote, to serve as a technical contact for API integrations. The role requires 5+ years in technical support or solutions engineering, excellent troubleshooting skills, and the ability to mentor others. Key responsibilities involve working with engineering teams, debugging issues, and improving API support processes. Benefits include competitive salary, annual bonus, 401K match, and generous PTO. Hybrid work schedule available, allowing flexibility for remote work.