Senior Solutions Engineer

Mitsubishi Electric Power Products, Inc.; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Mitsubishi Electric Power Products, Inc. seeks a technical lead to support customer solutions and translate requirements into integrated offerings. You will coordinate with MELCO teams and subcontractors, review specifications, and help shape bid proposals and technical scoping.

The role involves presenting at industry events, developing sales aids, and supporting the Sales Department while promoting the Transportation Systems Division’s image.

Qualifications

• Bachelor’s Degree in Engineering and a minimum of 6 years of experience in sales support in the transit industry or related fields, or equivalent education and experience.
• Knowledge of transit industry product lines.
• Advanced written communications skills.
• Interpersonal skills to maintain relationships with diverse customer and supplier groups.
• Ability to negotiate terms and conditions with customers.
• Ability to analyze technical products and market needs to inform product roadmaps.
• Ability to read and understand technical drawings and related materials.

Responsibilities

• Interface with MELCO management, Marketing, QA, Procurement, Operations, Field Service, Programs, and Engineering to support technical proposals.
• Prepare and submit technical proposals for transit system products and services in response to inquiries, bid requests, RFPs, and RFQs.
• Review customer specs and bid docs to develop compliant proposals and clarify requirements with customers as needed.
• Coordinate internal bid review processes and prepare bid review presentations and documentation.
• Engage with MELCO engineering and subcontractors for technical responses to specs.
• Assist in clarifying technical aspects of proposals for customers as part of the solution.
• Help Sales develop initial technical scopes for solutions or product configurations.
• Represent MEPPI at industry conferences, trade shows, and technical forums; deliver presentations and promote solutions.
• Develop and update sales aids and customer presentation material.
• Support the Sales Department as needed.
• Promote a positive, professional image of Transportation Systems Division in dealings with customers, vendors and internal departments.

Skills

Technical proposal development

Advanced written communications

Interpersonal skills

Negotiation

Analytical thinking

Reading technical drawings

Education

Bachelor’s Degree in Engineering

Job description

Serve as the technical lead for customer solutions by supporting proposal development, influencing design strategies and translating customer requirements into integrated, commercial offerings.

ESSENTIAL FUNCTIONS

• Interface with Transportation Systems Division (TSD) management and related staff, Mitsubishi Electric (MELCO) overseas Marketing department, TSD’s QA, Procurement, Operations, Field Service, Programs, and Engineering staff to support all technical proposals.
• Contribute to the preparation and submission of technical proposals for transit system products and services in response to customer inquiries, bid requests, RFPs, and RFQs.
• Review customer specifications, technical requirements, and bid documentation to support the development of compliant technical proposals. Interface with customers as necessary to clarify the proposal.
• Assist in coordinating the internal bid review process, including supporting the preparation of bid review presentations and supporting documentation.
• Engage, interface and coordinate with engineering teams at MELCO and subcontractors for their technical involvement and responses related to technical specifications.
• Support customer-facing activities by assisting with clarification of technical aspects of proposals as they are part of the technical solution.
• Support Outside Sales in development of initial technical scopes to supply a solution or product configuration.
• Represent MEPPI at industry conferences, trade shows, and technical forums to support product discussions, gather market insights, deliver presentations, publish white papers and promote MEPPI’s solutions.
• Develop and update sales aids and customer presentation material.
• Support and assist the Sales Department as needed.
• Further the goals and positive, professional image of Transportation Systems Division through effective dealings with customers, vendors and internal departments.

QUALIFICATIONS

• Bachelor’s Degree in Engineering and a minimum of 6 years of experience in sales support in the transit industry or related fields, or equivalent education and experience.
• Intermediate knowledge of transit industry product lines.
• Advanced written communications skills.
• Intermediate interpersonal skills with ability to maintain relationships with diverse customer and supplier groups.
• Intermediate skills in negotiating terms and conditions with customers.
• Intermediate ability to analyze technical products and market need to arrive at an appropriate product roadmap.
• Intermediate ability to communicate and influence customers and suppliers to adopt approaches that include MEPPI solutions.
• Intermediate ability to read and understand technical drawings and related materials.

Applicants are considered for all positions without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, ancestry, age, physical or mental disability or (as defined by applicable law) medical condition or genetic information, military or veteran status or any other legally protected status.

Notice to Agency and Search Firm Representatives: Mitsubishi Electric Power Products, Inc. is n ot accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Mitsubishi Electric Power Products, Inc. e mployee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Mitsubishi Electric Power Products, Inc . No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.