Senior Solutions Engineer

ZipRecruiter; Dallas (TX); Remote; USD 80,000 - 110,000; Full time

Job summary

Join a dynamic and innovative company at the forefront of digital manufacturing as a Solutions Engineer. This key customer-facing role combines technical expertise with project management to drive account growth and retention in the aerospace and defense sectors. Ideal candidates are seasoned engineers with a passion for the industry and a strong understanding of manufacturing principles. You'll engage directly with customers, manage complex projects, and leverage your extensive experience to provide valuable insights. If you're ready to make an impact in a collaborative environment, this opportunity is perfect for you.

Qualifications

• 10+ years of experience in aerospace and defense engineering and manufacturing.
• Strong understanding of manufacturing principles, including drawings and GDT.

Responsibilities

• Partner with Account Executives to drive account growth and retention.
• Support knowledge gathering and quote preparation for pre-sales activities.

Skills

Aerospace Engineering

Manufacturing Principles

Project Management

Customer Engagement

Problem-Solving

Communication Skills

CNC Machining

Education

Bachelor's degree in Mechanical Engineering

Tools

Salesforce

Google Suite

Microsoft Office Suite

Job description

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting people with big ideas to manufacturers who can bring them to life. Our digital marketplace provides manufacturers with critical resources to grow their business and enables buyers at Fortune 1000 companies to access global manufacturing capacity.

We are seeking an experienced and charismatic Solutions Engineer for a key customer-facing role. This position supports Sales by offering insights, feedback, and knowledge from the aerospace and defense engineering and manufacturing community. It combines customer engagement, technical expertise, and project management. The Solutions Engineer will report to the Pre-Sales Engineering team, which is co-led by Sales and Operations.

This is a unique opportunity to join a dynamic, growing company at the forefront of digital manufacturing. Ideal candidates are experienced, team-oriented engineers with digital fluency and a genuine enthusiasm for the aerospace industry.

Responsibilities:

1. Customer Engagement and Sales:

• Partner with Account Executives to drive account growth and retention
• Identify, organize, and execute major projects
• Participate in onsite visits with customers when appropriate
• Proactively address manufacturing challenges, including DFM
• Stay informed about upcoming customer projects to ensure alignment with Xometry's capabilities
• Gather customer insights to inform sales strategies

Pre-Sales Engineering:

• Support knowledge gathering and quote preparation for pre-sales activities
• Combine customer, partner, and system knowledge to meet customer needs and manage projects to delivery
• Provide project management oversight on complex opportunities

Qualifications:

• 10+ years of experience in aerospace and defense engineering and manufacturing
• Bachelor's degree in Mechanical Engineering
• Experience using Xometry's services from a customer perspective; partner experience is a plus
• Deep familiarity with organizations such as Lockheed Martin, Northrop Grumman, Blue, Anduril, General Dynamics, Moog, SpaceX
• Strong understanding of manufacturing principles, including drawings and GDT
• Extensive experience in CNC machining; knowledge of composites, plastics, harnesses, and sheet metal fabrication is a bonus
• Knowledge of ISO9001, AS9100d, ITAR, NIST, and other compliance standards
• Excellent communication, interpersonal, and problem-solving skills, including in remote/digital environments
• Ability to travel 25-35% to customer and partner sites
• Based in Mountain or Pacific time zones
• Experience with CRM systems like Salesforce
• Proficiency with Google Suite and Microsoft Office Suite

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Xometry is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected status.

For US-based roles: Xometry participates in E-Verify and will require employment verification through Form I-9.