Senior Solutions Engineer

Ambirobotics; Berkeley (CA); Hybrid; USD 120,000 - 190,000; Full time

Benefits offered by this job

Partial WFH

Free parking on site at HQ

Equity ownership

401k with 5% matching by Ambi

Job summary

Ambi Robotics is hiring a Senior Solutions Engineer to apply our warehouse robotics to customer environments and lead deployments from discovery through acceptance. You will work closely with Product, Sales, and Engineering to translate customer requirements into actionable designs and statements of work.

The role involves on-site site visits, ROI-focused analyses, and collaboration with vendors to ensure smooth integration and testing of robotic solutions.

Qualifications

• Understand customer requirements for warehouse robotics implementations.
• Provide high-level system design and ROI analyses in customer proposals.
• Travel up to 30% for site visits and customer engagements.

Responsibilities

• Uncover, understand, and clarify customer requirements pertaining to implementation of warehouse robotics.
• Prepare customer specific proposals, including high level system design, key process requirements, ROI analyses, and item handling/volume analyses.
• Perform site visits and coordinate with vendors and engineering to specify solution components.
• Develop test plans and carry out customer acceptance testing.
• Create and present customer-facing materials and statements of work.
• Interface with Product, Sales, and Engineering during early deployment phases.

Skills

Warehouse robotics

Site visits

Proposal writing

Test planning

Vendor coordination

Presentation skills

Customer empathy

Education

Bachelor's degree in mechanical engineering

Tools

AutoCAD

Job description

We are a well‑funded Series A startup on a mission to make e-commerce logistics more human‑friendly and efficient with AI‑powered robotics.

Founded by leading robotics researchers, we are growing our team of dynamic and compassionate tech enthusiasts to deploy human‑centered robots at scale. Join us in helping people handle more throughout the supply chain!

We are seeking a Senior Solutions Engineer who can apply our robots to customer environments and ensure successful deployments. The role has a large emphasis on quickly understanding key customer requirements through site visits, analyzing customer application data, and writing statements of work. This role will also interface with customers during initial periods of use, to communicate product updates and help explain machine behavior.

In this role you will work closely with members of the Product, Sales, and Engineering teams.

Responsibilities and Qualifications

• Uncover, understand, and clarify customer requirements pertaining to implementation of warehouse robotics
• Prepare customer specific proposals, which include; high level system design, key process requirements, return on investment analyses, and analyses of item handling and volume requirements
• Perform site visits
• Work with vendors and engineering to specify customer specific pieces of the solution; scan tunnels, input conveyance, grippers, software integration
• Specify and carry out customer and application specific test plans
• Build and update customer facing presentationsBuild and update statements of work
• Direct experience with warehouse robotics (2 years direct experience, minimum)
• Eagerness to understand customers and their warehouse processes
• Willingness and ability to travel (up to 30%) to perform site visits
• Ability to see situations from the customer’s point of view
• Strong communication and presentation skills. Ability to condense complex information into clear and concise communications.
• Excitement for warehouse robotics
• Ability to catch the fine details that can make or break a project
• Ability to lift, push, and carry up to 50lbs
• Undergraduate degree in engineering (mechanical) or related field
• (BONUS) Direct experience with warehouse control / management systems
• (BONUS) Proficiency with 2D CAD programs (AutoCAD or similar)

Benefits

• Health, dental, and vision insurance
• 401k with 5% matching by Ambi
• Equity ownership
• Unlimited PTO
• Partial WFH
• Free parking on site at HQ
• Access to a full gym at HQ
• Free lunches 2x per week

Ambi Robotics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage and embrace applicants of all backgrounds to apply!

Disclaimers

Ambi Robotics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national order, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.