Senior Solutions Engineer

ZipRecruiter; Austin (TX); Remote; USD 80,000 - 120,000; Full time

Job summary

An innovative company at the forefront of digital manufacturing is seeking a charismatic Solutions Engineer. This role combines customer engagement, technical expertise, and project management, supporting sales by providing insights from the aerospace and defense sectors. Ideal candidates will have extensive experience in engineering and manufacturing, with a strong understanding of compliance standards. Join a dynamic team and contribute to exciting projects that shape the future of manufacturing. If you are passionate about technology and customer satisfaction, this opportunity is perfect for you.

Qualifications

• 10+ years in aerospace and defense engineering roles.
• Strong understanding of manufacturing principles and compliance standards.

Responsibilities

• Partner with Account Executives to drive account growth.
• Provide project management oversight on complex opportunities.

Skills

Aerospace Engineering

Defense Manufacturing

Project Management

Communication Skills

Problem Solving

Education

Bachelor's Degree in Mechanical Engineering

Tools

Salesforce

Google Suite

Microsoft Office Suite

Job description

Job Description

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting people with big ideas to manufacturers capable of bringing them to life. Our digital marketplace provides manufacturers with critical resources to grow their business, while enabling buyers at Fortune 1000 companies to access global manufacturing capacity.

We are seeking an experienced and charismatic engineer for a key customer-facing Solutions Engineer role. This position supports Sales by providing insights, feedback, and sharing knowledge gained from the aerospace and defense engineering and manufacturing community. The role combines customer engagement, technical expertise, and project management, reporting to the Pre-Sales Engineering team, which is jointly led by Sales and Operations.

This is a unique opportunity to join a dynamic, growing company at the forefront of digital manufacturing. If you are a successful, experienced, team-oriented engineer with digital fluency and a genuine enthusiasm for the aerospace industry, this could be the perfect role for you.

Responsibilities

Customer Engagement and Sales

• Partner with Account Executives to drive account growth and retention.
• Identify, organize, and execute major projects.
• Participate in onsite visits with customers alongside Account Executives when appropriate.
• Proactively identify and resolve manufacturing challenges, including DFM.
• Stay informed about upcoming customer projects to ensure alignment with Xometry's capabilities.
• Gather customer insights and feedback to inform sales strategies.

Pre-Sales Engineering

• Assist with knowledge gathering and compilation to generate accurate, competitive quotes.
• Combine customer insights, partner knowledge, and system data to address customer needs and facilitate project delivery.
• Provide project management oversight on complex opportunities.

Qualifications

• 10+ years of relevant experience in aerospace and defense engineering and manufacturing roles.
• Bachelor's degree in Mechanical Engineering is required.
• Experience using Xometry's services from a customer perspective is preferred; partner experience is a bonus.
• Deep familiarity with organizations such as Lockheed Martin, Northrop Grumman, Blue, Anduril, General Dynamics, Moog, SpaceX, including their methods, materials, culture, and products.
• Strong understanding of manufacturing principles, including drawings and GDT.
• Extensive experience in CNC machining; knowledge of composites, plastics, harnesses, and sheet metal fabrication is advantageous.
• Familiarity with ISO9001, AS9100d, ITAR, NIST, and other compliance standards.
• Excellent communication, interpersonal, and problem-solving skills, especially in remote and digital environments.
• Ability to travel to customer and partner sites as needed (typically 25-35%).
• Located in Mountain or Pacific time zones.
• Experience with CRM systems such as Salesforce.
• Proficiency in Google Suite and Microsoft Office Suite.

#LI-Remote

Xometry is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

For US-based roles: Xometry participates in E-Verify and will provide your Form I-9 information after a job offer is accepted to confirm your authorization to work in the U.S.