Senior Solutions Consultant - Tech Architecture & Integration

ICE; Jacksonville (FL); On-site; USD 110,000 - 130,000; Full time

Job summary

Intercontinental Exchange, Inc. is seeking a Senior Technical Consultant for ICE Mortgage Technology’s Solutions Development practice in Jacksonville. You will interface with clients to understand business objectives, IT initiatives and technical requirements, providing guidance and ensuring delivery timelines.

The role spans enterprise applications, system design, and platform technologies. You will collaborate with clients and internal teams to meet customer satisfaction goals and deliver

Qualifications

• Bachelor of Science in Computer Science, Information Science, or a related discipline.
• 5+ years technical experience troubleshooting mission critical application solutions.
• 5+ years of software development experience.
• Experience working with XML, JSON.
• Knowledgeable in programming languages such as C# and JavaScript.
• Knowledge in overall application architectural components.
• Mortgage Industry and Encompass Experience (preferred).
• Professional written and oral communication skills for business and technical users.
• Ability to translate technical instructions into non-technical terms.
• Team-oriented and cooperative attitude.

Responsibilities

• Drive successful configuration, installation, and adoption of custom solutions developed for our clients.
• Serve as liaison between business users and internal development staff.
• Consult with clients to implement software and industry best practices.
• Function as a subject matter expert for the Encompass SDK and API.
• Quality assurance testing representative of business user.
• Light scripting and formula derivation to automate business processes.
• Translate field-level data points to third-party systems.
• Provide technical support to our clients for implementation issues.
• Document instructions for installation of custom solutions.
• Provide failure analysis and reproduction scenarios of customer issues.
• Quickly and accurately reproduce diverse issues for troubleshooting and root cause analysis.
• Provide sales support for the positioning and quoting of custom development services.
• Gather necessary requirements and specifications needed to create technical Statements of Work for Professional Services engagements.
• Design and architect custom solutions.
• Consult with clients and third-party vendors for clear definition of requirements.
• Use case definition for custom solutions

Skills

XML

JSON

C#

JavaScript

Enterprise apps

Encompass SDK

APIs

Mortgage Industry

Education

Bachelor of Science in Computer Science or Information Science

Job description

Intercontinental Exchange, Inc. is seeking a Senior Technical Consultant for ICE Mortgage Technology’s Solutions Development practice in Jacksonville. You will interface with clients to understand business objectives, IT initiatives and technical requirements, providing guidance and ensuring delivery timelines.

The role spans enterprise applications, system design, and platform technologies. You will collaborate with clients and internal teams to meet customer satisfaction goals and deliver