Senior Solutions Architect New York City

Alloy Inc.; New York (NY); Hybrid; USD 145,000 - 170,000; Full time

Benefits offered by this job

Unlimited PTO

Employee stock options

Medical, dental, vision plans

401k with 100% match

Paid parental leave

Home office stipend

Learning & Development stipend

Well-being benefits

Job summary

A leading fintech company in New York is seeking a Solutions Architect to drive technical wins for client accounts. You will lead technical implementation, engage in architectural discussions, and propose product solutions tailored to client needs. Ideal candidates will have over 4 years experience in technical roles, strong communication skills, and a background working with REST APIs. The position offers a competitive salary range of $145,000 to $170,000 and a hybrid work environment with great benefits.

Qualifications

• 4+ years of experience with complex technical products in a client-facing role.
• Strong communication skills to gain client trust.
• Ability to understand and address diverse client needs.

Responsibilities

• Lead technical engagements on client implementations.
• Conduct architectural overviews to propose solutions.
• Support the development of technical documentation.

Skills

Problem solving

Technical architecture

Client advocacy

Communication

REST API experience

Tools

Node.js

Python

Javascript

HTML/CSS

React

Job description

Solutions Architects play a major role in Alloy’s Technical Solutions organization and are paramount to deal success. The Solutions Architect is responsible for delivering the technical win for client accounts. You will handle the technical post-sales relationship, present product fit, propose technical architectures, demonstrate the product, anticipate concerns, and offer creative technical solutions to Alloy clients.

What you'll be doing

• Act as the technical lead on multiple client implementations and larger client project engagements, working closely with Alloy Implementations Managers
• Conduct technical and architectural overviews of client needs to propose Alloy product solutions to deliver on the client’s business goals
• Act as an expert advisor on the data vendors Alloy integrates with
• Help to integrate Alloy's API into an app in code
• Independently run end-to-end testing to ensure a successful client go live
• Be a part of a client production readiness and support production launches (these occasionally occur outside of 9a-5p hours)
• Serve as a client advocate by advocating for the evolution of Alloy’s products and services and driving client adoption of new capabilities
• Support the development of technical documentation and FAQs to serve client needs

Who we’re looking for

• 4+ years experience implementing and supporting complex technical products with a strong desire to work in a post-sales, client-facing role
• Hands-on, passionate and creative problem solver
• Brings judgement to client discussions, focused on leading clients to successful outcomes aligned with their long term business goals
• Excellent communicator and presenter able to gain diverse audience confidence and buy-in
• Ability to build a deep understanding of a client's needs and guide them to a technical solution
• Proven success in problem-solving with and for enterprises with a variety of requirements and technical ability levels
• Experience working with REST APIs
• Previous software development experience in one or more of the following areas is preferred:
  • backend (Node.js, Python)
  • web development (Javascript, HTML/CSS, frontend frameworks - React)
• Able to travel occasionally (approximately once per quarter) for client on-sites.
• Previous experience at a Fintech Startup or in the KYC/Compliance space is a huge plus!

Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package.

This position has a salary range of $145,000 to $170,000.

Benefits and Perks

• Unlimited PTO and flexible work policy
• Employee stock options
• Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options
• 401k with 100% match up to 4% of annual employee compensation
• Eligible new parents receive 16 weeks of paid parental leave
• Home office stipend for new employees
• Annual Learning & Development annual stipend
• Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health
• Hybrid work environment: employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.

Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.