Senior Solutions Architect

Bulletproof Solutions Inc; Waltham (MA); Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) matching

Disability & Life insurance

Performance bonus

Paid time off

Volunteer time

Certification reimbursement

Job summary

Bulletproof is seeking a Senior Solutions Architect in Waltham, MA with remote flexibility for the right candidate. You will design and implement complex client solutions, lead technical discussions, and guide sales from a technical perspective.

Occasional travel to customer offices is expected. You will leverage deep expertise in managed IT services, cloud platforms, security, and disaster recovery to architect scalable solutions, produce detailed specifications, and drive customer success

Qualifications

• Bachelors degree in CS/IT or equivalent
• MS-500, Azure Fundamentals, MS-365 Fundamentals certifications
• Security governance knowledge and ISO/NIST familiarity
• Experience with Windows OS and related software

Responsibilities

• Assist sales with pre-sales questions and attend meetings as a technical resource
• Maintain knowledge of Bulletproof products and Managed IT services
• Gather client requirements and design solutions
• Create technical specs and design documents
• Define project scope, timelines and deliverables with teams
• Develop proposals and project/service estimates
• Conduct pre-sales webinars and on-site visits
• Present products and services at events and seminars
• Evaluate new technologies to improve Bulletproof offerings
• Obtain and maintain vendor certifications
• Other duties as assigned

Skills

Technical sales

Channel sales

Windows systems

RFP processes

Cloud (Azure/M365/Defender)

SharePoint Online/Power Platform

Azure DevOps

Infrastructure architecture

BCDR design

Vendor hardware sizing

Education

Bachelor's degree in CS/IT

Microsoft certifications: MS-500

Azure Fundamentals

MS-365 Fundamentals

Tools

Microsoft Azure

Office 365 / Microsoft 365

Microsoft Defender

SharePoint Online

Azure DevOps

Network security tooling

Job description

Title: Senior Solutions Architect

Location: Waltham, MA (Open to Remote for the right candidate)

Travel Expectations: Occasional, when necessary to customer offices.

Job Summary:

A Senior Solutions Architect is responsible for designing and implementing product and service solutions that meet the complex needs of our clients. They work closely with our clients to fully understand their business requirements and provide technical guidance and expertise to develop solutions that meet their needs.

Essential Functions (Duties & Responsibilities):

• Assist the Bulletproof sales team with pre-sales questions and accompany them to meetings as a technical resource to drive sales from a technical viewpoint.
• Possess a thorough knowledge of Bulletproof's products and services, with specialized focus on Managed IT services.
• Work with clients to gather requirements and understand their business needs.
• Design and develop solutions that meet client requirements and industry best practices.
• Create technical specifications, design documents, and other technical artifacts to support the solution/service design process.
• Work with sales and delivery teams to define project scope, timelines, and deliverables.
• Participate in the development of proposals and project/service estimates.
• Conduct pre-sales Webinars to potential customers and partners.
• Conduct pre-Sales on-site visits to selected customers.
• Design, attend & deliver product and service presentations during seminars, events & tradeshows.
• Evaluate emerging technologies and recommend solutions that improve the efficiency and effectiveness of Bulletproof's products and services.
• Obtain and maintain certifications from various vendors as required for professional improvement as well as vendor partnerships.
• Other duties as assigned.

Required Skills/Experience:

• 7+ years hardware/software technical sales experience; experience with managed IT services is necessary.
• 7+ years’ experience working within the channel structure for vendors, distributors and resellers.
• 5+ years of highly technical experience with Microsoft Windows operating systems and supporting Windows software.
• Familiarity with RFP processes.
• 5+ years’ experience using, administering, architecting Cloud technologies - specifically Microsoft Azure, Office 365/Microsoft 365, and the Microsoft Defender Suite.
• Experience and knowledge of Microsoft SharePoint Online, Power Platform, and Azure Dev Ops.
• 5+ years’ experience with sizing, architecting and deploying infrastructure solutions including servers, storage, virtualization platforms, network security, wireless and network switching platforms.
• 5+ years’ Experience with designing Business Continuity & Disaster Recovery solutions
• Experience with sizing and architecting solutions involving Microsoft, HPE, Dell, Cisco, and Fortinet equipment would be an asset.

Required Education and Other Credentials:

• Bachelor’s degree or technical diploma in Computer Science, Information Technology, or an equivalent field.
• Possessing current Microsoft certifications which include MS-500, Azure Fundamentals, MS-365 Fundamentals.
• Background knowledge in IT security including concepts of security governance.
• Knowledge of security frameworks such as ISO-27001, NIST CSF, NIST 800-53 is required.

Perks & Benefits - What’s in it for you?

• Comprehensive medical, dental, and vision insurance
• Employer matched 401(k) plan
• 100% Short-Term/Long-Term Disability coverage, Life and AD&D coverage, and Critical illness coverage
• Recognition and rewards, including score-card performance bonus, and service award bonus
• Competitive PTO policy
• Community involvement and volunteer opportunities
• Professional certification reimbursement for relevant career development
• Give back while getting paid with dedicated volunteer time
  

About Bulletproof

At Bulletproof, we help organizations stay secure, compliant, and future-ready through Microsoft-powered technology solutions and managed services. For more than 20 years, we've partnered with public sector organizations, regulated industries, and commercial businesses across North America to reduce risk, modernize operations, and drive measurable outcomes. As a trusted Microsoft solutions partner, we combine deep expertise in cybersecurity, cloud, compliance, and managed services with a people-first culture that values growth, innovation, and meaningful impact.

Equal Opportunity Statement:

Bulletproof is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Bulletproof is also committed to compliance with all fair employment practices regarding citizenship and immigration status.