Senior Solutions Analyst - Microsoft Dynamics

CREMER North America, LP; Cincinnati (OH); On-site; USD 110,000 - 160,000; Full time

Job summary

CREMER North America, LP seeks a Senior Solutions Analyst to drive Microsoft Dynamics 365 Business Central initiatives across warehousing, manufacturing, and supply chain operations. You will lead end-to-end BC projects, stay hands-on with data validation, and bridge business stakeholders with technical teams.

This individual-contributor role (on-site) requires deep BC experience in manufacturing/distribution, strong SQL skills, and the ability to translate requirements into actionable

Qualifications

• 5+ years of Dynamics 365 Business Central (or NAV) implementations or enhancements.
• Experience in warehousing/distribution and/or manufacturing with BC.
• Ability to translate business needs into functional specifications for BC configuration.
• Strong SQL queries for data validation and troubleshooting.

Responsibilities

• Own full lifecycle of BC initiatives from scoping to post-implementation support.
• Lead warehouse and manufacturing process projects within BC (inventory, production orders).
• Translate stakeholder requirements into BC configurations and/or development tasks.
• Coordinate with internal developers, ISV partners, and Microsoft resources for extensions and integrations.
• Perform hands-on data analysis and validation using SQL to support testing and migration.
• Lead PM and functional-analysis view on integration projects (EDI, HR feeds, etc.).
• Drive UAT planning, test coverage, and issue resolution.
• Maintain project documentation and status reporting for leadership.
• Support change management and end-user training for BC functionality.
• Act as day-to-day escalation point for BC process questions.

Skills

BC Dynamics experience

SQL data analysis

Analytical skills

Stakeholder communication

Vendor management

Project coordination

Tools

SQL Server/Azure SQL

AL code reading

Job description

Senior Solutions Analyst- Microsoft Dynamics 365 Business Central

Role

We are looking for a Senior Solutions Analyst to lead and support Microsoft Dynamics 365 Business Central (BC) initiatives across our warehousing, manufacturing, and supply chain operations. This role sits at the intersection of business process, functional design, project delivery, and technical execution - you'll lead cross-functional BC projects end-to-end while staying hands-on enough to dig into data, troubleshoot configurations, and speak credibly with developers and functional consultants alike.

This is a strong fit for someone who has run BC implementations or major enhancement projects in a manufacturing or distribution environment, understands how warehouse and production processes translate into ERP configuration, and is comfortable enough with SQL and basic scripting to validate data, investigate issues, and bridge conversations between business stakeholders and technical teams. This is an individual-contributor role - it does not carry people-management responsibilities - based on-site (not a remote position).

Responsibilities

• Own the full project lifecycle for Business Central initiatives - scoping, planning, resourcing, risk management, testing coordination, go-live, and post-implementation support
• Lead projects touching warehouse management (bin/license plate structures, inventory tracking, lot/expiration control) and manufacturing processes (MES, process control, shop floor tools)
• Translate business requirements from warehouse, production, and supply chain stakeholders into clear functional specifications for BC configuration or development
• Coordinate with internal developers, ISV partners (e.g., warehouse/license plate extension vendors), and Microsoft partner resources on custom development, AL extensions, and third-party integrations
• Perform hands-on data analysis and validation using SQL to support testing, migration, and troubleshooting - able to query and interpret BC data structures
• Lead integration-related projects (e.g., EDI, SAP-connected customer systems, document capture, payroll/HR system feeds) from a PM and functional-analysis perspective
• Drive UAT planning and execution, ensuring test coverage reflects real warehouse and production workflows
• Identify process gaps and recommend BC configuration or light customization solutions, escalating to development resources when needed
• Maintain project documentation, timelines, and status reporting for both technical teams and business leadership
• Support change management and end-user training for new BC functionality
• Serve as a point of escalation for end users on BC-related process and system questions, providing day-to-day troubleshooting support and identifying recurring issues that point to broader process or configuration improvements
• Participate in evaluating BC apps, ISV extensions, and third-party tools for fit within a manufacturing/warehouse environment

Skills

Required:

• 5+ years of experience focused on Microsoft Dynamics 365 Business Central (or NAV) implementations or major enhancements
• Demonstrated experience with BC in a warehousing/distribution and/or manufacturing environment (inventory management, bin/location structures, production orders, costing)
• Strong analytical skills - comfortable digging into data and processes to diagnose root causes rather than just tracking tickets
• Working knowledge of SQL: able to write and interpret queries against BC/SQL Server or Azure SQL databases to validate data and support troubleshooting
• Basic familiarity with software development concepts (able to read/follow AL code changes, understand extension architecture, or write simple scripts) -deep development expertise is not required, but technical fluency is
• Experience managing vendor/ISV relationships and coordinating technical resources (internal or contracted developers, Microsoft partners)
• Strong written and verbal communication skills, with the ability to translate between technical and non-technical audiences

Preferred:

• Experience with formal project management practices (scoping, risk logs, status reporting, UAT planning)
• Experience with Business Central warehouse/license plate ISV extensions (e.g., Insight Works)
• Familiarity with Power Automate, Power BI, or other Microsoft Power Platform tools
• Experience supporting BC in a 24×7 production environment
• Exposure to customer-owned inventory models or compliance-driven inventory tracking (e.g., managing inventory on behalf of a customer with its own ERP/SAP requirements)
• Experience with EDI, document capture/OCR tools, or third-party payroll/HR integrations
• Use AI-assistant development tools (e.g., GitHub Copilot, Microsoft Copilot) to support light coding tasks such as SQL query writing, AL extension review, and small automation scripts
• Apply sound judgment in AI-assistant development - validating AI-generated code/queries before use and escalating complex development work to dedicated developers

Success Criteria

• BC projects delivered on time, with requirements that accurately reflect real warehouse and shop-floor operations
• Fewer post-go-live surprises because data and process validation happened early and thoroughly
• Business stakeholders trust that project updates are clear, honest, and grounded in technical reality
• Developers and ISV partners see you as someone who understands the "why" behind requirements, not just a ticket router