Senior Solution Sales Executive, Service Collection (ITSM/ESM/CX) (Remote)

Atlassian; United States; Remote; USD 180,000 - 320,000; Full time

Job summary

At Atlassian seeks an experienced Senior Solution Sales Executive to join our EMEA Enterprise Solution Sales team, focusing on the French-speaking region. You will lead end-to-end sales cycles, drive ITSM/ESM adoption, and partner with Account Executives, Solution Engineers, and Product to deliver customer outcomes.

You will act as the subject matter expert for service management, architect strategic deals, and help expand cloud migrations across large enterprise accounts while maintaining

Qualifications

• Demonstrated quota-carrying enterprise sales experience in a closing role.
• Proven track record of meeting or exceeding quota across multi-stakeholder deals.
• Southern EMEA market experience.
• Senior relationship builder with IT leaders and senior stakeholders.
• Exceptional communicator across executive presentations, proposals, and negotiations.
• Collaborative by nature; thrives with extended sales, account and product teams.
• MEDDPICC familiarity or equivalent enterprise sales methodology.
• Fluency in English and French is required.

Responsibilities

• Drive ITSM/ESM sales growth across the French speaking markets.
• Build relationships with Senior Leaders across IT and Business Teams across enterprise accounts.
• Lead end-to-end sales cycles across new lands, cloud migrations and expansions, managing complex, multi-stakeholder deals.
• Identify and progress displacement opportunities where Atlassian can deliver a stronger service-management business case.
• Partner with Account Executives and Solution Engineers to tailor the Service Collection story, from Data Center-heavy migration accounts to cloud-forward AI and ESM expansion opportunities.
• Use customer and partner signals to provide feedback to Product, Marketing, Engineering and regional GTM teams on the French market requirements.
• Forecast accurately and maintain clear deal visibility.

Skills

Enterprise sales

Quotas met

Southern EMEA experience

Executive relationships

Communication skills

Cross-functional

MEDDPICC

English fluent

French fluent

Job description

Responsibilities

Your Future Team

We're looking for an experienced Senior Solution Sales Executive to join our EMEA Enterprise Solution Sales team, reporting to the Manager of Solution Sales, Service Collection.

You'll drive adoption of our Service Collection across accounts across the French speaking region - working closely with Account Executives, Solution Engineers, Partner Teams, Product and more, to deliver exceptional customer outcomes. This is a solution-focused role with a strong emphasis on net-new business, cloud migration and expansion.

Why join this team?

Be the ITSM/ESM Expert: You're the Subject Matter Expert and primary advocate for our Service Management capabilities across the French speaking region - helping define how Atlassian wins in AI-powered service management across markets with different maturity levels.

The "Best of Both Worlds": The stability and brand equity of Atlassian, with the speed and focus of a specialised, high-growth unit.

Strategic Deal Architecture: Partner with Account Executives to architect complex service transformations, migrations and competitive displacements.

What You'll Do

• Drive ITSM/ESM sales growth across the French speaking markets
• Build and develop relationships with Senior Leaders across IT and Business Teams across enterprise accounts.
• Lead end-to-end sales cycles across new lands, cloud migrations and expansions, managing complex, multi-stakeholder deals.
• Identify and progress displacement opportunities where Atlassian can deliver a stronger service-management business case.
• Partner with Account Executives and Solution Engineers to tailor the Service Collection story, from Data Center-heavy migration accounts to cloud-forward AI and ESM expansion opportunities.
• Use customer and partner signals to provide feedback to Product, Marketing, Engineering and regional GTM teams on the French market requirements
• Forecast accurately and maintain clear deal visibility

Qualifications

• Demonstrated quota-carrying enterprise sales experience in a closing role, with a focus on Service Management or related solution selling.
• Proven track record of meeting or exceeding quota across, multi-stakeholder deal cycles.
• Southern EMEA market experience
• Senior relationship builder comfortable engaging IT leaders and senior stakeholders in large enterprise accounts.
• Exceptional communicator across executive presentations, proposals, and negotiations.
• Collaborative by nature thrives working with extended sales, account and product teams.
• MEDDPICC familiarity or equivalent enterprise sales methodology.
• Fluency in English and French is required.

Benefits & Perks

At Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.