Senior Solution Engineer - US Based · New York ·

Qovery; New York (NY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Qovery, a remote‑first company, seeks a Senior Solution Engineer in the US/Canada. You will partner with customers on architecture, onboarding, migrations, and production adoption, and act as a trusted advisor to cross‑functional teams.

You’ll own technical conversations, design scalable cloud and Kubernetes setups, and contribute to documentation, tooling, and product feedback while collaborating with DevOps, Platform, and Engineering to improve customer outcomes.

Qualifications

• Strong production Kubernetes experience with hands‑on troubleshooting.
• Proficiency with AWS, GCP, or Azure cloud platforms.
• Solid understanding of networking fundamentals and DNS concepts.
• Experience with containers, CI/CD pipelines, and IaC tooling.
• Ability to explain complex topics clearly to customers and teams.
• Fluent English; customer-facing technical role experience.

Responsibilities

• Partner with customers through architecture discussions, onboarding, migrations, and production adoption.
• Own technical conversations: design scalable cloud/Kubernetes setups and troubleshoot issues.
• Be a trusted advisor by collaborating with Account Executives, Customer Success, Product, and Engineering.
• Improve scalability by contributing to docs, tooling, processes and product feedback.
• Contribute to Qovery open‑source projects (CLI, Terraform Provider, tooling).

Skills

Kubernetes in production

Cloud: AWS/GCP/Azure

Networking

DNS

Containers

CI/CD

Infrastructure-as-Code

Cloud architecture

Production troubleshooting

Fluent English

Tools

Terraform

CLI

Open‑source tooling

Job description

About Qovery

Back in 2019, our founders saw a gap: cloud infrastructure was supposed to simplify software delivery, yet teams were still spending too much time operating it. They built Qovery to change that.

Then, the AI era arrived. As teams began deploying AI coding agents and non-technical builders started shipping, traditional infrastructure, built only for human speed, buckled under the volume and pattern of agentic operations.

Today, Qovery is the world's leading Agentic Infrastructure Platform. We provide the centralized, governed control plane where both humans and AI agents can safely provision, deploy, observe, and optimize infrastructure. We give engineering teams unprecedented velocity without ever compromising on security, compliance or cost.

We are a remote‑first team working with engineers and platform teams across the world, solving concrete production problems at scale. Qovery is backed by Crane VC, Speedinvest, and IRIS, alongside founders and co‑founders from Datadog and Docker.

We move fast and set a high bar. Ownership matters here. People are trusted to make decisions and are accountable for results. Information is shared openly. Mistakes are discussed and fixed. And when life interferes (as it sometimes does), we adapt.

Imposter syndrome shouldn't stop you from applying. Strong teams are built from different backgrounds, experiences, and ways of thinking. If our mission to build the future of AI‑native infrastructure resonates and you believe you can contribute, we'd like to talk!

Why This Role Exists:

We’re looking for a Senior Solution Engineer to become a key technical partner for our customers and go‑to‑market team.

This is a hybrid role combining:

• Technical presales
• Customer onboarding
• Cloud & Kubernetes expertise
• Technical advisory
• Product feedback and troubleshooting

You’ll work directly with DevOps, Platform, and Engineering teams to help them successfully adopt Qovery in production environments.

If you enjoy solving complex technical problems, working closely with customers, and operating at the intersection of infrastructure, product, and engineering : this role is for you.

What Will Your Job Look Like:

Partner with customers

Guide prospects and customers through architecture discussions, onboarding, migrations, and production adoption.

Own technical conversations

Help customers design scalable cloud and Kubernetes setups, troubleshoot issues, and implement best practices around CI/CD, infrastructure automation, and deployments.

Become a trusted advisor

Work closely with Account Executives, Customer Success, Product, and Engineering to unblock customers and improve their overall experience.

Improve how we scale

Turn recurring customer questions into better documentation, tooling, processes, and product feedback.

Contribute technically

Contribute when useful to Qovery’s open‑source ecosystem (CLI, Terraform Provider, tooling).

About you:

• Strong experience with Kubernetes in production
• Hands‑on experience with AWS, GCP, or Azure
• Strong understanding of:
  • Networking
  • DNS
  • Containers
  • CI/CD
  • Infrastructure-as-Code
  • Cloud architecture
  • Production troubleshooting
• Experience in customer‑facing technical roles:
  • Solution Engineering
  • TAM
  • Platform Engineering
  • SRE
  • DevOps
  • Customer Engineering
• Ability to explain complex technical topics clearly
• Strong debugging and problem‑solving mindset
• Comfortable reading code, logs, APIs, Terraform, and infrastructure configs
• Curious about modern AI‑powered development workflows
• Fluent English

Bonus:

• Open‑source contributions
• Experience with developer tools or infrastructure platforms
• Familiarity with Go, Rust, or Kotlin

Location

US‑based / Canada role preferred.
East Coast strongly preferred, or at least 3 hours overlap with CET working hours to collaborate efficiently with our Europe‑based teams.

Why join Qovery

• Work on a highly technical product used by modern engineering teams
• Have direct impact on customers, product direction, and company growth
• Join a small, experienced, fast‑moving team
• Shape how we scale our technical customer organization
• Help define the future of cloud infrastructure automation for the AI era

What success looks like

Customers trust you as a technical advisor.
Sales relies on you for technical validation.
Customer Success sees you as a strategic onboarding partner.
Engineering receives high‑quality product feedback and escalations.

Over time, you help make Qovery’s customer experience more scalable, efficient, and world‑class.

Our Talent Acquisition Process:

We’ve designed a streamlined process to ensure a great candidate experience. Typically, it takes 3-4 weeks:

1. Screening with Marie, Head of HR(45 min to 1hr)
2. Hiring Manager interview to deep dive into your tech skills (45 min to 1hr)
3. Case study to showcase your tech skills and your ability to discuss with a Client (45 min to 1hr)
4. Cultural round tomeet with a co‑founder and leadership to discuss alignment with Qovery’s values and mission (45 min to 1hr)
5. Final with Romaric, CEO
6. Reference Checks: Validate performance, integrity, and alignment with our needs

We’re committed to keeping you informed throughout the process, ensuring a smooth and transparent experience.

Qovery is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. Employment decisions are based solely on qualifications, merit, and business needs, without regard to race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or any other characteristic protected by applicable law.