Senior Solution Consultant (remote)

Netsmart; North Kansas City (MO); Remote; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a knowledgeable professional to provide technical support and expertise during the sales process. This role involves developing and presenting solution presentations, ensuring stakeholders can articulate competitive advantages, and promoting solutions at industry events. The ideal candidate will have a Bachelor's degree and at least two years of experience in Human Services or related fields, with a strong understanding of revenue cycle workflows. Join a company committed to diversity and creating an inclusive environment, where your contributions will make a significant impact.

Qualifications

• Bachelor's degree or equivalent work experience required.
• 2+ years in Human Services or post-acute settings with revenue cycle knowledge.

Responsibilities

• Provide technical support and expertise during the sales process.
• Develop and present solution presentations to various audiences.
• Promote solutions at industry events and client meetings.

Skills

Technical Support

Product Knowledge

Presentation Skills

Industry Knowledge

Communication Skills

Education

Bachelor's Degree

Equivalent Work Experience

Job description

Provide solution feature and functionality knowledge during the sales process and serves as the domain and industry expert for the solution.

Responsibilities

1. Serve as the expert in technical and product support for sales teams; includes complex and first of a kind solution presentations, proposal responses, and follow up for highly complex clients.

2. Develop and present scripted and unscripted solution presentations to a wide variety of audiences, demonstrating knowledge of solution's features and functionalities and expertise in facilitating discussion and questions.

3. Proactively develop and apply knowledge of industry intelligence and trends relevant to specific audiences.

4. Ensure all stakeholders are able to clearly articulate and promote Netsmart’s competitive advantages during solution demonstrations.

5. Promote Netsmart solutions at industry events, trade shows, client meetings and Netsmart’s annual health conference meeting.

6. Review responses as a part of bid submissions or requests for proposals, contributing clinical, financial and local workflow expertise as applicable, and sharing key RFP feedback with solution presenters.

7. Contribute new and maintain appropriate knowledge base for industries served to facilitate ongoing product development and product offerings to market.

Qualifications
Required

1. Bachelor's degree or equivalent relevant work experience.

2. At least 2 years of experience working in a Human Services or post-acute setting with deep knowledge of associated revenue cycle and clearinghouse workflows.

Expectations

Up to 10% travel.

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

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