Senior Solution Architect Personalization & CX Platforms

Strategic Staffing Solutions

Charlotte (NC)

Hybrid

USD 140,000 - 190,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Competitive Salary

Complete benefits packages

Tuition reimbursement

Employee stock plan

Learning opportunities

Job summary

Strategic Staffing Solutions is seeking a Solution Architect – Personalization to lead the architecture and evolution of enterprise personalization and customer engagement solutions across digital and in-store channels. You will collaborate with business leaders, product managers, and engineering teams to define architecture strategy and deliver scalable CX platforms.

The ideal candidate has experience designing enterprise-scale CX platforms, CDPs, and journey orchestration tools, with a track

Qualifications

Translate customer journeys and business requirements into technical requirements and architectural blueprints.
Define architecture strategy and a roadmap to evolve enterprise personalization platforms.
Lead architecture activities across a portfolio of CX solutions ensuring governance and standards.
Guide development teams and product owners through implementation with clear technical vision.
Evaluate emerging technologies and vendor offerings to drive business outcomes.

Responsibilities

Translate journeys and business requirements into technical blueprints and roadmaps.
Lead architecture activities across CX solutions with governance and standards.
Guide development teams with technical vision during implementation.
Evaluate technology trends and vendor offerings for business impact.