Senior Solutions Architect (Enterprise Networking Presales)

ePlus; Orlando (FL); Remote; USD 120,000 - 170,000; Full time

Job summary

An innovative firm is seeking a Senior Solutions Architect specializing in Enterprise Networking. This role involves collaborating with sales teams to deliver tailored solutions that meet customer needs. You will leverage your technical expertise to guide clients through complex IT roadmaps, ensuring seamless integration of cutting-edge technologies. With a focus on teamwork and respect, this position offers a chance to make a significant impact while enjoying a healthy work-life balance. Join a company that values diversity and inclusion, and be part of a dynamic environment where your contributions are recognized and rewarded.

Benefits

Competitive Compensation

Annual Bonus

Employee Stock Purchase Program

Paid Vacation

Paid Holidays

Fitness Center Access

Life Insurance

Backup Care Services

Learning and Development Programs

AMD Discounts

Qualifications

• 2+ years in designing complex network solutions.
• 3+ years providing pre-sales engineering support.
• Experience with enterprise networking technologies.

Responsibilities

• Provide technical expertise to sales teams and customers.
• Conduct customer-facing presentations on solutions.
• Assist in developing solution architecture and proposals.

Skills

Enterprise Networking Technology

Pre-sales Engineering Support

Technical Presentations

Attention to Detail

Customer Relationship Management

Education

College Degree

Certifications in Applicable Technology

Tools

Cisco Catalyst

Cisco Nexus

Arista

Aruba CX

Fortinet

Microsoft Technologies

AWS

Azure

Job description

• Remote opportunity for candidates located within an hour drive of Orlando, Florida with a willingness to travel up to 35% within the Florida / Georgia region to customer sites

As a Senior Solutions Architect (Enterprise Networking Presales), you will serve as the focused technical lead and sales engineer for ePlus targeted product and service solutions, supporting the ePlus regional sales team to drive revenue creation and capture within the customer account portfolio. You will have the opportunity to work with our master architects, engineers, and consultants, to understand our clients’ needs and craft sustainable IT roadmaps to get them there.

Responsibilities

CORPORATE VALUES

Respectful communication and cooperation : We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.

Teamwork and employee participation : Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.

Work / life balance that supports our employees’ varying needs : We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.

Embracing communities : We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.

COMMITMENT TO DIVERSITY, INCLUSION AND BELONGING

We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.

ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

YOUR IMPACT

The essential functions of this position include :

• Provide technical expertise to sales teams and customers on designated solution focus area
• Establish credibility and trusted advisor status with ePlus’ sales team and customers
• Conduct customer facing presentations on ePlus’ core competencies and technical solution offerings for assigned accounts and focus areas
• Assist sales team with overall account planning as it relates to technical aspects of hardware, software, and services opportunity qualification and development
• Complete and author technical sections for RFP / RFI / RFQ responses
• Assist sales team with identifying and capturing customer business and technical requirements during the sales cycle and determining ePlus’ recommended solution
• Develop and finalize solution architecture / design and detailed line item configurations and / or bill-of-materials (BOMs)
• Develop and finalize solution proposal and / or presentation of recommended solutions
• Lead technical scoping / reviews with sales team and customers for Statement of Work (SOW) generation, planning and designing solutions for complex multi-vendor solutions
• Function as a subject matter expert (SME) for customer technical staff regarding proposed solution and its design, configuration, implementation, and testing specifics
• Function as technical liaison and ePlus ambassador with field OEM channel sales and technical teams
• Assist sales team with mentoring of associate account managers as it relates to overall opportunity management and technical solution set
• Conduct knowledge transfers with solution architect colleagues and service delivery team regarding solution and OEM product updates / changes, lessons learned from previous engagements / experience, etc., as relevant
• Assist sales team in dealing with customer satisfaction issues surrounding technical aspects or approach of a recommended solution
• Assist in developing a get well plan, as appropriate
• Identify product or services candidates to sales and services management as new solution areas for ePlus to potentially development or investment
• Complete training and maintain OEM certification(s) as requested and approved by management, in accordance with assigned focus area
• Be proactive in highlighting and suggesting areas for improvement in the regional procedures, structure, reporting, etc.
• Propose ideas and solutions to help improve functional areas
• Ensure appropriate coverage for in-process and new solution sales cycle opportunities while out of office for training, vacation, PTO, etc.
• Participate in weekly pre sales engineering conference calls
• Review current pipeline and forecast potential revenue, win probability, and estimated date of completion, on a weekly basis
• Complete administrative tasks (expenses, time reporting, pipeline) in a timely fashion
• Conduct ePlus branded lunch and learns with customers and identify sales opportunities, as requested by management

QUALIFICATIONS

• Certifications in applicable technology preferred
• College degree or applicable work experience
• Two or more years of experience in designing or implementing complex network or systems / storage solutions
• Three or more years of experience in providing pre-sales engineering support
• Hands-on experience working with a variety of Enterprise Networking Technology – including but not limited to the following areas :
• Enterprise switching platforms - Cisco Catalyst, Cisco Nexus, Arista, Aruba CX & FortinetWAN technologies - Cisco edge routing - eBGPCisco ACI and / or VMware NSX-TMobility - Wireless Platforms including (Cisco Catalyst, Meraki & Aruba)Experience with Microsoft technologies - Windows Operating systems, Active Directory, Exchange, O365Experience with Cloud Networking in Azure or AWS
• Excellent oral, written and presentation skills
• Strong attention-to-detail

POSITION SPECIFICS

The base salary range for this position at commencement of employment is expected to be between $120,000 and $170,000 annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including commissions and discretionary bonuses, in addition to a full range of medical, financial, and / or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. ePlus Benefits highlights can be viewed .

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department / team performance, and market factors.

PHYSICAL REQUIREMENTS

While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.

By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

IND1

Compensation

Our competitive financial benefits help you plan for your future, reward performance, and offer peace of mind throughout every stage in life :

• Competitive compensation
• Annual Bonus
• RSU Awards
• Retirement and Savings Programs

Financial Wellbeing

Our financial wellbeing programs enable you to become an AMD shareholder, help you plan for retirement, and support you and your family in preparing for the unexpected :

• Employee Stock Purchase Program (ESPP)
• Retirement and Savings Plans
• Life Insurance & Survivor Income Benefits

Time Off

Ensuring AMDers get time to rest and recharge is important to us, and we strive to make sure you have the flexibility to do so by offering various time off options :

• Paid Vacation
• Paid Holidays
• Company Recharge Days
• Additional Leaves

Our programs focus on knowledge and prevention when it comes to your mind and body — by being proactive about our health, we can be ready with tools to cover us before, during, and after health needs arise.

• Free confidential counseling
• Fitness center access (certain locations)
• Complimentary research and referral services for virtually any need

Family

AMD understands that family is at the heart of our employees’ lives, and we offer programs and support for every step along the way

• Additional time off
• Life insurance & Survivor Benefits
• Backup child, elderly and pet care (US only)
• Research and referral services for ongoing care of a loved one

Benefits at AMD also provide you with opportunities for career growth, to connect with others, support your community, and much more!

• Matching Gift Program
• Learning and Development Programs
• Employee Resource Groups
• Go Green Programs
• AMD Discounts

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