Senior Solution Architect – D365

Jobtailor; Idaho; On-site; USD 110,000 - 160,000; Full time

Job summary

Jobtailor in Idaho is seeking a Senior IT Architect to design scalable and secure technology solutions that align with business goals and MarTech/CRM initiatives.

You will lead cross-functional teams, document architectures, support change management, and ensure data integrity while collaborating with IT and business users to improve workflows.

Qualifications

• 7+ years leading design of enterprise environments.
• Extensive experience with marketing and relationship management systems.
• Strong requirements management across business, functional and technical domains.
• Familiarity with Agile delivery and Azure DevOps or Jira.

Responsibilities

• Design and guide scalable, secure architectures aligned with business goals.
• Create operating procedures and technical documentation for processes and strategy.
• Participate in MarTech/CRM project teams and data-driven initiatives.
• Support IT security and user access for MarTech/CRM systems.
• Review configuration impacts; oversee UAT, training, and documentation.
• Manage optimization related to security and data integrity for applications and integrations.
• Collaborate with IT and business users to enhance workflows.

Skills

Enterprise Environment Design

Marketing And Relationship Management

Agile Methodologies

Dynamics 365 Experience

Education

Bachelor's degree or equivalent

Tools

Azure DevOps

Jira

MarTech Systems

CRM Systems

Job description

• Design and guide technology solutions that align business goals with scalable, secure, and sustainable architectures.
• Create and maintain operating procedures and technical documentation for new and existing processes, policies, and strategy.
• Participate in project teams that are either directly associated with MarTech and CRM technology or that use data from these systems.
• Assist with periodic IT security and user access for all MarTech and CRM systems as required.
• Review application demands for impact on existing configuration and identify opportunities via change management processes, inclusive of system and user acceptance testing, user training, and support documentation.
• Manage optimization related to security and data integrity for the applications and integrations.
• Work with IT and business users to identify new strategies and IT procedures to increase efficiency and enhance workflow.
• Communicate effectively and professionally, both verbally and in writing.
• Strategic thinker with ability to balance long-term vision and short-term execution.
• Ability to prioritize effectively and elevate conflicts when needed.
• Highly collaborative, outcome-driven, and comfortable managing ambiguity.
• Ability to work with large teams and a variety of people, including team members, management team members, IT and business users.

Requirements

• A minimum of 7 years of experience leading design of enterprise environments.
• Overall progressive work experience in marketing and relationship management systems and project management.
• Understanding cross module and downstream impacts of application configuration.
• Dynamics 365 experience preferred, not required.
• Bachelor's degree or a combination of relevant experience and training may be considered in lieu of a degree.
• Strong experience planning, facilitating, documenting and managing business, functional and technical requirements.
• Strong experience in marketing and relationship management systems configuration, integration, architecture and reporting.
• Strong experience working within Agile environment and with Agile delivery tools. Azure DevOps (ADO) or Jira systems experience preferred.

Core Competencies

Demonstrates expertise in designing scalable and secure technology solutions that align with business goals, while effectively managing marketing and relationship management systems. Proficient in Agile methodologies and capable of optimizing processes to enhance efficiency and workflow.

Highest-signal resume keywords

• Enterprise Environment Design
• Marketing And Relationship Management Systems
• Agile Methodologies
• Dynamics 365 Experience
• Azure DevOps

ATS Optimization Keywords

Hard Skills

• Application Configuration
• System Integration
• Technical Documentation
• User Acceptance Testing
• Data Integrity Management
• Change Management
• Business Requirements Management
• Functional Requirements Management
• Technical Requirements Management
• Project Management

Soft Skills

• Effective Communication
• Strategic Thinking
• Collaboration
• Conflict Resolution
• Outcome-Driven

Industry Keywords

• IT Security
• User Access Management
• Agile Delivery Tools
• Process Optimization
• Workflow Enhancement

Tools & Technologies

• Azure DevOps
• Jira
• MarTech Systems
• CRM Systems