Senior Platforms Engineer – Microsoft Dynamics 365

Jobtailor; Kentucky; On-site; USD 110,000 - 160,000; Full time

Job summary

Jobtailor in United States (KY) is seeking a Platform Engineer to own performance optimization, capacity planning, and enterprise integrations within Microsoft Dynamics 365 and Power Platform ecosystems.

You will lead incident management, implement CI/CD pipelines with Azure DevOps and GitHub, ensure security/compliance, and mentor junior engineers while coordinating across teams.

Qualifications

• Bachelor's Degree in Information Technology, related field or equivalent experience.
• 5+ years of relevant platform engineering experience.
• Experience administering, supporting, and optimizing Microsoft Dynamics 365, Dataverse, and Power Platform environments.
• Experience with environment management, governance, security, compliance, and operational support.
• Experience administering Dynamics 365 Project Operations, Field Service, or related workloads.
• Experience implementing platform security, RBAC, auditing, IAM, and compliance requirements.
• Strong troubleshooting, incident management, and root cause analysis across enterprise apps and cloud platforms.
• Experience supporting and monitoring enterprise integrations using APIs, Azure services, messaging tech, and middleware.
• Experience with ALM, source control, release management, CI/CD pipelines, deployment automation, and DevSecOps using Azure DevOps and GitHub.
• Experience with enterprise monitoring, observability, logging, and APM solutions.
• Strong analytical, organizational, communication, and stakeholder management skills.
• Knowledge of Microsoft Copilot, Azure AI Foundry, and OpenAI GPT highly desired.
• Power Platform certifications or equivalent credentials highly desired.

Responsibilities

• Identify performance bottlenecks, conduct root cause analysis, and implement solutions to improve platform and system performance and resource utilization
• Establish performance benchmarks and conduct capacity planning
• Lead technical support and troubleshooting activities, including escalated and complex issues
• Develop troubleshooting procedures and measures to minimize downtime
• Plan platform and system backups and lead disaster/system recovery design and testing
• Analyze performance and utilization data, prepare infrastructure performance reports, and implement corrective actions
• Lead the design, configuration, deployment, and lifecycle management of complex, highly available, and scalable platforms and systems
• Maintain configuration compliance with original designs, best practices, and industry standards
• Create and maintain a comprehensive platform and systems knowledge base
• Organize training sessions, mentor junior engineers, and promote cross-team knowledge sharing
• Lead environment strategy, release coordination, deployment governance, change management, and operational readiness
• Partner with cybersecurity, architecture, infrastructure, and identity management teams on security, compliance, and operational requirements
• Steward Microsoft Dynamics 365, Dataverse, and Power Platform ecosystems supporting the enterprise digital transformation program

Skills

Platform Engineering

Performance Optimization

Root Cause Analysis

CI/CD Pipelines

Disaster Recovery Design

Capacity Planning

Incident Management

Environment Management

Security & Compliance

API Integration

Observability & Monitoring

Dynamics 365 / Power Platform

Education

Power Platform Solution Architect Expert

Power Platform Functional Consultant Associate

Dynamics 365 Certifications

Tools

Azure DevOps

GitHub

Microsoft Copilot

Azure AI Foundry

OpenAI GPT

Dataverse

Job description

• Identify performance bottlenecks, conduct root cause analysis, and implement solutions to improve platform and system performance and resource utilization
• Establish performance benchmarks and conduct capacity planning
• Lead technical support and troubleshooting activities, including escalated and complex issues
• Develop troubleshooting procedures and measures to minimize downtime
• Partner with vendor technical support to resolve issues
• Perform advanced system tuning and optimization using IT Service Management practices
• Plan platform and system backups and lead disaster/system recovery design and testing
• Analyze performance and utilization data, prepare infrastructure performance reports, and implement corrective actions
• Lead the design, configuration, deployment, and lifecycle management of complex, highly available, and scalable platforms and systems
• Maintain configuration compliance with original designs, best practices, and industry standards
• Create and maintain a comprehensive platform and systems knowledge base
• Organize training sessions, mentor junior engineers, and promote cross-team knowledge sharing
• Lead environment strategy, release coordination, deployment governance, change management, and operational readiness
• Partner with cybersecurity, architecture, infrastructure, and identity management teams on security, compliance, and operational requirements
• Steward Microsoft Dynamics 365, Dataverse, and Power Platform ecosystems supporting the enterprise digital transformation program

Requirements

• Bachelor's Degree in Information Technology, related field or equivalent experience
• 5+ years of relevant platform engineering experience
• Experience administering, supporting, and optimizing Microsoft Dynamics 365, Dataverse, and Power Platform environments
• Experience with environment management, governance, security, compliance, and operational support
• Experience administering Dynamics 365 Project Operations, Field Service, or related business application workloads
• Experience implementing platform security, role-based access controls, auditing, identity and access management, and compliance requirements
• Strong troubleshooting, incident management, and root cause analysis skills across enterprise applications, integrations, and cloud-based platforms
• Experience supporting and monitoring enterprise integrations using APIs, Azure services, messaging technologies, and middleware platforms
• Experience with ALM, source control, release management, CI/CD pipelines, deployment automation, and DevSecOps using Azure DevOps and GitHub
• Experience with enterprise monitoring, observability, logging, and application performance management solutions
• Strong analytical, organizational, communication, and stakeholder management skills
• Knowledge of Microsoft Copilot, Azure AI Foundry, and OpenAI GPT highly desired
• Power Platform Solution Architect Expert, Power Platform Functional Consultant Associate, Dynamics 365 certifications, or equivalent credentials highly desired

Core Competencies

Demonstrates expertise in platform engineering, including performance optimization, troubleshooting, and compliance management within Microsoft Dynamics 365 and Power Platform environments. Proven ability to lead technical support, capacity planning, and disaster recovery initiatives while fostering knowledge sharing and mentoring within teams.

Highest-signal resume keywords

• Microsoft Dynamics 365 Administration
• Performance Optimization
• Root Cause Analysis
• CI/CD Pipelines
• Disaster Recovery Design

ATS Optimization Keywords

Hard Skills

• Platform Engineering
• Capacity Planning
• Advanced System Tuning
• Incident Management
• Environment Management
• Role-Based Access Controls
• API Integration
• Application Performance Management
• Deployment Automation
• Compliance Requirements

Soft Skills

• Analytical Skills
• Organizational Skills
• Communication Skills
• Stakeholder Management
• Mentoring

Certifications & Qualifications

• Power Platform Solution Architect Expert
• Power Platform Functional Consultant Associate
• Dynamics 365 Certifications

Industry Keywords

• IT Service Management
• Change Management
• Operational Readiness
• Cybersecurity
• Digital Transformation

Tools & Technologies

• Azure DevOps
• GitHub
• Microsoft Copilot
• Azure AI Foundry
• OpenAI GPT