Senior Software Packager & Deployment Lead

JPMorganChase; Columbus (OH); On-site; USD 95,000 - 130,000; Full time

Job summary

JPMorganChase is seeking a Senior Software Packager to build, test, and deliver high-quality application packages for Windows 11 and macOS endpoints, with supporting workflows across Windows Server 2025 and enterprise management platforms.

You will be the escalation point for packaging issues, mentor junior packagers, and drive automation to improve end-user experience while partnering with engineering, operations, security, and business stakeholders to ensure smooth releases.

Qualifications

• 5+ years in software packaging or deployment roles
• Expertise packaging for Windows (Windows 11) and knowledge of macOS packaging
• Experience as escalation point/lead and mentoring teammates

Responsibilities

• Package, test, and deliver Windows and macOS applications for enterprise deployment, including upgrades, remediation, and dependency management.
• Own packaging from intake to production: requirements gathering, installation analysis, repackaging, testing, UAT support, and deployment readiness.
• Serve as a technical lead/escalation point; mentor junior packagers and improve team playbooks, templates, and quality controls.
• Diagnose complex install/runtime issues using advanced monitoring and logging; drive root-cause fixes with vendors and engineering partners.
• Collaborate with engineering, operations, security, and business stakeholders to ensure smooth releases and minimal user disruption.
• Improve automation/orchestration for packaging pipelines (build, validation, detection rules, versioning, deployment notes, rollback plans).

Skills

Windows packaging

PowerShell scripting

MSI/MSIX

AdminStudio

Troubleshooting

Leadership/mentoring

Tools

Procmon

MSI toolbelt

Job description

JPMorganChase is seeking a Senior Software Packager to build, test, and deliver high-quality application packages for Windows 11 and macOS endpoints, with supporting workflows across Windows Server 2025 and enterprise management platforms.

You will be the escalation point for packaging issues, mentor junior packagers, and drive automation to improve end-user experience while partnering with engineering, operations, security, and business stakeholders to ensure smooth releases.