Senior Software Engineer - Reliability Tech (Hybrid)

The New York Independent System Operator; Town of East Greenbush (NY); Hybrid; USD 106,000 - 176,000; Full time

Job summary

The New York Independent System Operator (NYISO) invites applications for a full-time Senior Software Engineer to join the Reliability Technologies team in its Information Technology department. The role covers design, development, and maintenance of software products across front end, back end, and database layers, with 24x7 on-call support for production applications.

You will mentor other engineers, participate in project lifecycles, and help evolve NYISO's technical architecture while

Qualifications

• Bachelor's Degree in Computer Science or Information Systems or equivalent.
• Seven years performing software development in a multi-dimensional team setting.
• Energy/Utility industry experience desired.
• Experience with cloud development platforms (AWS, Docker, Kubernetes) desired.
• Java, JavaScript, SQL experience required.
• Oracle PL/SQL experience desired.
• Experience leveraging AI-assisted software development tools (e.g., GitHub Copilot, M365 Copilot, AI-powered code analysis and testing tools) to improve developer productivity, code quality, and delivery efficiency. Knowledge of AI-generated code review and validation practices desired.
• Demonstrated ability to identify, evaluate, and implement AI and automation opportunities that improve operational efficiency, system reliability, software quality, or business processes

Responsibilities

• Apply technical knowledge and experience in order to solve architecture and design problems.
• Drive discussion with Business Analysts and Business Partners to interpret high-level business requirements into detailed application requirements.
• Create software design specifications for functionality as defined in approved requirement specifications. Ensure that designs are consistent with applicable NYISO software development standards, product's architectural blueprints and industry guidelines.
• Evaluate new technology and tools. Incorporate approved technology and tools to enhance the product development process.
• Present technology design and related issues to technical and non-technical audiences.
• Document product architecture plans.
• Design and develop technical testing methods to meet target scalability and performance objectives. Perform any needed tuning of applications that do not meet those requirements.
• Lead projects with assistance from Manager and have high visibility with other staff.
• Mentor and coach Associate Engineers and Engineers.
• Serve as subject matter expert across the organization for the application(s) supported.
• Provide software subject matter expertise and support for all phases of the NYISO software development lifecycle; including requirements, design, development, testing, deployment and post-production support.
• Interact with Project Managers in all phases of project lifecycle. Provide task estimates and work breakdown structures. Provide advice on feasibility and project status
• Manage resource allocations for Software Engineers on the project team and track their progress
• Perform software development activities in support of the NYISO mission and business objectives. Create and/or refactor software programs as defined in approved specifications and designs.
• Create automated unit and functional tests to ensure software changes are reasonably free from defects.
• Provide post-production application support as required. Support responsibilities may include consultation, problem identification, data analysis and/or emergency repairs.
• Requirements for support of mission-critical systems entails 24x7x365 coverage.
• Develop user interfaces for web-based applications, incorporating best practices and NYISO standards for usability and design. Create and review mockups with Business Partners as necessary.
• Incorporate industry and NYISO best practices for web application security into all software design and development work. Review and address web application security issues identified by secure SDLC tooling.
• Participate in penetration-testing of NYISO-developed applications. Review results with Managers and create mitigation plans for supported applications.
• Collaborate with third-party vendors to support and troubleshoot issues identified in their applications. Update internal documentation as necessary based on product changes. Review impacts to NYISO processes with Supervisor and Business Partners and support deployment of updated applications.
• Responsible to ensure that project team follows guidelines for source code management, collaborate with Release and Control team during code deployments.
• Take ownership of application code, lead code reviews and suggest changes that will increase performance, security, maintainability or standards compliance.
• Design, create and/or update database tables needed by applications.
• Design, create and/or update SQL and/or PL/SQL statements used by applications.
• Instrument and tune of existing database tables and queries.
• Collaborate with other Software Engineering and IT teams as needed and Project Managers to manage changes to supported applications. Partner with other IT teams to resolve configuration, deployment, or environmental issues.
• Perform data profiling to ensure that application performance targets and database capacity needs will be able to be met in the future.
• Partner with Manager in strategic planning for supported applications. Create and update roadmap documentation including plans for technology upgrades and usability enhancements.
• Participate in continuous learning to improve technical skills as required.

Skills

Java

JavaScript

SQL

AI-assisted tools

Cloud platforms

Education

Bachelor's Degree in Computer Science or Information Systems

Tools

AWS

Docker

Kubernetes

Oracle PL/SQL

Job description

The New York Independent System Operator (NYISO) invites applications for a full-time Senior Software Engineer to join the Reliability Technologies team in its Information Technology department. The role covers design, development, and maintenance of software products across front end, back end, and database layers, with 24x7 on-call support for production applications.

You will mentor other engineers, participate in project lifecycles, and help evolve NYISO's technical architecture while