Senior Software Engineer, Reliability

Tin Can; Seattle (WA); On-site; USD 140,000 - 210,000; Full time

Job summary

Tin Can in Seattle seeks a Senior Backend Reliability Engineer to own the end-to-end reliability of the call connection process, including building, testing, and deploying pipelines. You will develop observability funnels and SLOs while driving incident root cause analysis across the full stack, collaborating with platform teams to ensure low latency and high availability in production telephony systems.

Requirements include 5+ years in production backend or distributed systems with deep AWS and

Qualifications

• Requires 5+ years of experience operating production backend or distributed systems.
• Deep expertise in AWS and Terraform.
• Candidates should be comfortable with telephony systems (SIP/RTP) and have a strong background in reliability disciplines.

Responsibilities

• Own the end-to-end reliability of the call connection process, including build, test, and deployment pipelines.
• Develop observability funnels and SLOs.
• Drive incident root cause analysis across the full stack.

Skills

AWS

Terraform

Infrastructure as Code

SLOs

Load Testing

Incident Review

SIP

RTP

Observability

Distributed Systems

Backend Engineering

Real-time Systems

AI Tools

Tools

FreeSWITCH

Kamailio

PostgreSQL

Job description

Own the end-to-end reliability of the call connection process, including the build, test, and deployment pipelines. Develop observability funnels and SLOs while driving incident root cause analysis across the full stack.

Requirements: Requires over 5 years of experience operating production backend or distributed systems with deep expertise in AWS and Terraform. Candidates should be comfortable with telephony systems (SIP/RTP) and have a strong background in reliability disciplines.

Key Skills: AWS, Terraform, Infrastructure as Code, SLOs, Load Testing, Incident Review, SIP, RTP, FreeSWITCH, Kamailio, Postgres, Observability, Distributed Systems, Backend Engineering, Real-time Systems, AI Tools