Senior Software Engineer - Full Stack

ZipRecruiter; Seattle (WA); Remote; USD 115,000 - 158,000; Full time

Job summary

An innovative organization is seeking experienced software engineers to enhance a vital platform that connects individuals in crisis with support. This remote role involves tackling significant technical challenges, including scalable system design and full-stack development. As part of a mission-driven team, you'll collaborate across functions to deliver high-quality software that impacts millions. Join a company that values versatility and leadership, and contribute to meaningful projects that evolve the mental health landscape. Enjoy a competitive salary and comprehensive benefits package while working in a flexible, supportive environment.

Benefits

20 paid holidays

Flexible paid time off

Medical, dental, and vision benefits

403B retirement plan

12 weeks paid parental leave

Student loan repayment

Family support via virtual childcare

Stipends for mental health and wellness

Qualifications

• 6+ years of programming experience in high-level languages.
• 4+ years of full stack development experience.

Responsibilities

• Help set the tone of product delivery streams.
• Contribute to technical strategy discussions and implementations.

Skills

JavaScript

TypeScript

React

Relational Databases

GraphQL APIs

Terraform

AWS

Algorithms

Data Structures

Problem-Solving

Tools

Datadog

Grafana

Job description

Job Description

This is a remote position.

Role

Crisis Text Line's software engineers develop the next-generation data platform that changes how millions of humans connect with volunteer crisis counselors, our clinical staff, and each other. Our platform needs to handle information at a massive scale and extend well beyond SMS as a channel. We're looking for engineers who bring fresh ideas from all areas, including information processing, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design, and mobile.

As a software engineer, you will work on projects critical to Crisis Text Line's needs as you and the mental health space grow and evolve. We need our engineers to be versatile, display leadership qualities, and be enthusiastic about taking on new problems across the full stack as we continue to push our technology forward.

Crisis Text Line is a mission-driven company. We hire people with a broad set of technical skills who are ready to tackle some of our biggest technology challenges and make an impact on millions of users seeking help in moments of crisis. Our engineers evolve our platform, work on large scalability and storage solutions, applications, and develop entirely new features for users worldwide.

Responsibilities

1. Product Delivery and Enhancement: Help set the tone of our product delivery streams to deliver value to our Affiliates in a timely manner. Weigh the trade-offs between technical purity and pragmatic delivery.
2. Technical Strategy and Implementation: Contribute to discussions regarding technical strategy and participate in the implementation and rollout of products and frameworks.
3. Cross-functional and Team Collaboration: Work across functions at Crisis Text Line, helping drive understanding.
4. Continuous Improvement: Introduce and advocate for new tools, technologies, and processes to streamline and improve our ability to deliver high-quality software.
5. DevOps Integration: Participate in initiatives to integrate processes into build pipelines, enabling continuous testing and delivery (CI/CD).
6. Customer Support: Participate in an on-call rotation to ensure business continuity for our Affiliates.

Qualifications

• 6+ years of experience programming in a high-level language
• 4+ years of experience in full stack development
• Experience building front-end web applications with JavaScript/TypeScript and React
• Experience working with relational databases and GraphQL APIs
• Experience with telemetry tools such as Datadog or Grafana is a plus
• Experience with Terraform is a plus
• Experience working within cloud environments (we use AWS)
• Experience with algorithms, data structures, complexity analysis, and software design
• Experience building scalable SaaS solutions
• Strong problem-solving skills and the ability to communicate analysis and reasoning clearly

Reliable High-Speed Internet Required: Must have a stable high-speed internet connection to support seamless remote collaboration, virtual meetings, and online tasks.

Salary Range: The full salary range for this position across the US is $115,192 to $158,000 per year. Starting salary varies by location, qualifications, and experience. We offer competitive pay and a robust benefits package.

Eligible States: CA, CO, CT, FL, GA, HI, IL, IN, IA, MD, MA, MI, MO, NJ, NM, NY, NC, OH, PA, TN, TX, UT, VA, WA.

Benefits

• 20 paid holidays, including federal holidays, election day, holiday break from Dec 24-Jan 1, 2 renewal days, and 2 floating holidays
• Flexible paid time off: 15 vacation days, 3 personal days, 7 sick days
• Medical, dental, and vision benefits for employees and families at no cost
• 403B retirement plan with 3% company contribution
• 12 weeks paid parental leave after 6 months of employment
• Student loan repayment after 2 years of continuous service
• Family support via virtual childcare platform
• Stipends for mental health, internet, professional development, wellness, and home office setup

(Benefits are US-only; international benefits may differ.)

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