Senior Software Engineer-DevOps

ServiceNow; San Diego (CA); On-site; USD 126,000 - 216,000; Full time

Job summary

An established industry player is on the lookout for a Senior Software Engineer-DevOps to join their innovative team in sunny San Diego. This role involves collaborating with diverse teams to deliver high-performance systems and support the largest clients. The ideal candidate will have a strong DevOps background, with expertise in automation, cloud infrastructure, and network protocols. Enjoy the flexibility of remote or in-office work arrangements while contributing to a purpose-driven organization that values diversity and inclusion. If you're passionate about enhancing workflows with AI and thrive in a dynamic environment, this opportunity is for you.

Benefits

Health Plans

401(k)

Employee Stock Purchase Plan (ESPP)

Flexible Time Off

Family Leave

Qualifications

• Strong background in DevOps and Configuration Management.
• Experience with large-scale web applications and Linux environments.

Responsibilities

• Collaborate across teams to deliver high-performance, scalable systems.
• Support clients with build and deployment processes.

Skills

Shell Scripting

Text Processing (awk, sed, grep, python)

Cloud Infrastructure (Azure, Amazon EC2)

IP Networking

Automation

Compliance Audits

Excellent Communication Skills

Tools

Jenkins

Splunk

Job description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

We are seeking a Senior Software Engineer-DevOps to collaborate across teams, delivering high-performance, scalable systems. You will work with Performance Tools Operations, System Administrators, and Network Engineers to support our largest clients.

The ideal candidate has a strong background in DevOps, Configuration Management, web and network infrastructure, build and deployment processes, change and release management, and automation passion.

You will empower peers in engineering, customer support, and cloud teams to leverage our solutions.

Qualifications

Essential skills include:

• Commitment to continuous improvement in quality assurance and efficiency
• Proficiency in shell scripting, text processing (awk, sed, grep, python)
• Ability to influence architecture and streamline infrastructure
• Experience in automation and acting as a technical strategist
• Participation in compliance audits
• Self-sufficient problem-solving skills
• Experience with cloud infrastructure (Azure, Amazon EC2)
• Knowledge of IP networking, storage, load balancers
• Understanding of protocols like DNS, LDAP, NTP, SMTP, HTTP
• Excellent communication skills
• Integrity and transparency aligned with ServiceNow values

Additional Qualifications

Preferred experience includes:

• AI integration into workflows
• 3+ years in DevOps activities
• Experience with large-scale web applications and Linux environments
• Collaborating with development teams on deployment and performance
• Deep knowledge of CentOS/RedHat, monitoring tools (Jenkins, Splunk), agile methodologies, and ServiceNow platform development
• Experience with concurrency, multithreading, distributed systems

Compensation and Benefits

Base pay ranges from $126,700 to $215,400, plus equity, incentives, and benefits. Compensation varies based on location, skills, and experience. Benefits include health plans, 401(k), ESPP, flexible time off, and family leave.

Additional Information

We support flexible, remote, or in-office work arrangements. Learn more here.

Equal Opportunity Employer

ServiceNow is committed to diversity and inclusion. All qualified applicants will be considered without regard to protected categories.

Accommodations

If you need accommodations during the application process, contact [emailprotected].

Export Control

Employment may be contingent on export license approval for roles with access to controlled technology.